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Isle of Storm cannot gaze into mirror - Game Crashes

Discussion in 'Release 32 Bug Forum' started by Sinclair, Jul 28, 2016.

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  1. Sinclair

    Sinclair Avatar

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    1. Title: Isle of Storms: Cannot gaze into mirror - Game Crashes
    2. Reproduction Rate: 100% , three attempts to reload the client, enter the scene Isle of Storm again and it crashes again after trying to gaze into the mirror.
    3. Blocker? YES, can't continue to create my char
    4. Details: After talking with Arabella i went to the mirror and double clicked on the mirror. The loading screen appears and then the game crashes.
    5. Steps to Reproduce: see details
    6. User Specs: Intel i3570k, 16 GB RAM, Win 10 Pro, Nvidia 980 GTX 4 GB, Samsung 850 series SSD
     
  2. Saishuuheiki

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    Crashed twice here but succeeded on the third try
    (Note on third try I did not use borderless fullscreen mode - unlike first two)
     
  3. randomonium

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    Sounds like a similar issue under linux, but we don't even get the scene up that far.
     
  4. Sinclair

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    Ok, got it now after the fourth attempt.
     
  5. Attenwood

    Attenwood Portalarian Emeritus

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    Thank you for reporting. This is a known issue that is being worked on by our tech team for immediate resolution.
     
  6. Chirp

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    I had it too, three times. Tried borderless mode or cloth off, no change.

    What it did for me on the fourth try: Single User Online instead of multi player.
    Maybe that helps.
     
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  7. Excelsior Lyonne

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    I cannot even click on the mirror....
     
  8. Wickedocity

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    I had the same problem. Worked on third try.
     
  9. Attenwood

    Attenwood Portalarian Emeritus

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    We are still aware of and monitoring this issue while working on solutions. Thank you for your patience!
     
  10. keymasterr

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    I was able to create my character and gazed into the mirror a second time before moving on. I lost my cursor and couldn't do anything. Had to kill the game manually and restart. Gazing into the mirror after restart doesn't seem to cause the same problem, so I can't reproduce without creating a new char. Not sure if anyone else clicked on the mirror right after char creation.
     
  11. Aegix

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    Same here, on mac - colored circle of death every time I click on the mirror, on the loading screen. Gets to 96% - Mirror: Building Map...
     
  12. Stalkerous

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    Still happening, tried it 3 times already after making the character the second time still get the game crash when trying to gaze into the mirror.
     
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