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[Known] Bank Contents Deleted

Discussion in 'Release 35 Bug Forum' started by Hell Spawn, Oct 27, 2016.

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  1. Hell Spawn

    Hell Spawn Avatar

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    Hello:

    I just went to delete one item in my bank and looks like it deleted a lot more. I had 129 items and now I have only 26. I was trying to delete 3 x nightshade. Don't think it was my fault but I am only human so who knows. Not sure if anything there is that can be done to help or if this is the correct place to ask.

    Looks like when you open the bank everything is highlighted, not sure if it was like that before.
     
    Last edited: Oct 27, 2016
  2. Roycestein Kaelstrom

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  3. Attenwood

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    This was a known issue. Bug reference 35738.

    We have a fix implemented for it, but it won't be visible until an upcoming patch.
     
  4. Attenwood

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    We can look into restoring any items that were destroyed, however this process may take time, and should be directed through support@portalarium.com.
     
  5. Hell Spawn

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    Thanks All, I have emailed Portalarium
     
  6. Attenwood

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    Note that we may not be able to guarantee the return of your items. While we recognize a bug existed that incorrectly selected all bank items by default when opening the bank, there is still a UI dialog before destroying any item that would indicate whether you wanted to actually destroy 103 items. :(

    Again, we'll see what we can do.
     
  7. Hell Spawn

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    Appreciate that, must have missed it,
     
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