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[Known] Disappearing Houses

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by ellenodale, Oct 26, 2017.

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  1. ellenodale

    ellenodale Avatar

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    Kingswood has no houses at all, including mine, and my lot is showing as unclaimed.
     
  2. Lexie

    Lexie Bear Queen Emeritus

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    We are looking into this as a high priority matter.
    @ellendale Stay tuned.
     
  3. Lexie

    Lexie Bear Queen Emeritus

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    @Ellendale
    What kind of deed did you have? Founder deed?
     
  4. Lexie

    Lexie Bear Queen Emeritus

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    Actually, scratch that last question. This seems to be deco scene load related. We're still on it.
    @ellendale
     
  5. BurningToad

    BurningToad Dev Emeritus Dev Emeritus

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    @ellenodale This issue will be fixed in a patch, build 681, hopefully within a few hours from now.
     
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  6. ellenodale

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    Thank you so much! My apologies, I was away from my computer for a bit, and didn't catch your question. So glad you were able to continue without the answer..heh. You all have to stop being so prompt..wait...no... :D Will check back later!
     
  7. BurningToad

    BurningToad Dev Emeritus Dev Emeritus

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    This patch has been released and this problem should be fixed.
     
  8. Durriken

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    My tenants stuff did not go to their bank or their mail when I had to pick up my lot.
     
  9. Lexie

    Lexie Bear Queen Emeritus

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    @Durriken
    Could you ask them to submit a ticket to support@portalarium.com so we can review further through customer support (they handle account based issues).
    That sounds like a separate issue we would need to get more details on. Thanks!
     
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