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[Known]Freezing / crashing issues this release

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Echondas, Nov 17, 2017.

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  1. Echondas

    Echondas Bug Hunter Bug Moderator

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    11/17/2017 2:15 PM
    Title: Freezing / crashing issues this release
    Reproduction Rate: every so often
    Blocker? Yes
    Details: The game is freezing and becoming unresponsive very often this release - never had this issue before. It often occurs when changing scenes - just happened a few minutes ago when using a recall scroll in Owl's Head to go to Northwood.

    - just happened again, when trying to recall again (1:22 pm CST) .. music kept playing but once the song ended, stopped.


    * note, this is NOT specific to this computer or Windows 10 - I was getting it on my Windows 7 machine also - going to add specs also *

    Steps to Reproduce: Switch scenes

    -- Current specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-6800K CPU @ 3.40GHz (12) System RAM: 32678
    GPU: NVIDIA GeForce GTX 1070 GPU RAM: 8096

    -- also seeing this with specs below:
    OS: Windows 7 Service Pack 1 (6.1.7601) 64bit
    CPU: Intel(R) Xeon(R) CPU W3550 @ 3.07GHz (4) System RAM: 24573
    GPU: NVIDIA GeForce GTX 670 GPU RAM: 1990


    SotA.EarlyAccess.LIVE.Win.64.696.Date.11.17.17
    Area: OwlsHead
    Area Display Name: Owl's Head
    Loc: (57.1, 86.1, 287.1)
    Debug: T3dsc0hlYWR8fCg1Ny4wNTcsIDg2LjA2OCwgMjg3LjA5Mil8KDAsIC0xLCAwLCAtMC4wMDQpfDIxNy43OTE1fDMwLjQ4MTc2fDUuODkxOTE2

    [​IMG]
     
    Last edited: Nov 17, 2017
  2. Margaritte

    Margaritte Avatar

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    I just crashed twice in a row trying to enter Estgard from the overworld map. It's not like the "owl's head 98% crash" either, as soon as I select an entrance point, the game just freezes up on me.
     
  3. Casus Belli

    Casus Belli Avatar

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    I can't even report the bug but i instantly freeze and crash when i try to leave Ardoris to the overworld map.
    My OS : win10
     
  4. Attenwood

    Attenwood Portalarian Emeritus

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    The issue of clients freezing when attempting to change scenes is known. ID: 53304

    We will fix this ASAP!
     
  5. Echondas

    Echondas Bug Hunter Bug Moderator

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  6. Duke James Murphy

    Duke James Murphy Avatar

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    Constant crashing when I try to teleport or recall from Owl's Head or Ardoris.

    OS Windows 10 but running game in Widows 8 mode
    64 GB Ram
    3.5 gh Intell duel processor
    Nothing in my system has changed for over a year and I have not had this problem before.

    This only started happening since the most recent release.
     
  7. TooHigh

    TooHigh Avatar

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    Yes I have the same thing every time I log in my game crashes after less than 5 minutes. I haven't had this problem at all in prior releases. Do I need to uninstall and re-download the game?
     
  8. Attenwood

    Attenwood Portalarian Emeritus

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    This should be fixed in patch 697. Please let us know. :)
     
  9. amarious

    amarious Avatar

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    @TooHigh @Duke James Murphy

    Are you guys still crashing? I've been crashing hard since Monday. A friend let me barrow parts of his computer, I just put my video card and hard drive in it. I reinstalled sota, uninstalled my chip set and video drivers and then reinstalled them. I'm going to complely delete all sota files off of the computer and reinstall it on another hard drive. My friend is also going to let me barrow his other computer to try it out. This morning I logged on and within 5 minutes I crashed, I've crashed 12 times in 7 hours and also around 8 times in a half hour. Sadly it's unplayable for me and I don't have the money to upgrade. I'm also unsure if it's a problem with AMD as both computers are AMD.

    SotA has been the only mmo and practically the only game I've played since persistence. Having a hard time getting into new games.

    Edit: 11/25/17 4:16pm
    I've essential built about 3 computers from various parts and had to learn about water coolers for this other CPU that I have and am currently testing on. I am on my last computer build and installing SotA again. I did try installing it onto a SATA HD and had terrible load times and now reinstalling on SDD. Just about all of my parts are AMD ..so if it's a problem with Unity and AMD then I wasted a lot of time.
     
    Last edited: Nov 25, 2017
  10. Poor game design

    Poor game design Avatar

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    I've crashed three times today. My computer just freezes up (usually right after changing scenes). This is odd since I played about 12 straight hours yesterday with no problems.

    Happened once on the overworld. Once in Kingsport. Once trying to move from Kingsport to the overworld.

    11/24/2017 12:59 PM
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-4820K CPU @ 3.70GHz (8) System RAM: 32686
    GPU: NVIDIA GeForce GTX 770 GPU RAM: 1955
    SotA.EarlyAccess.LIVE.Win.64.705.Date.11.22.17
    Area: OverworldIsland
    Area Display Name: Hidden Vale
    Loc: (303.1, -5.8, 280.0)
    Debug: T3ZlcndvcmxkSXNsYW5kfHwoMzAzLjEwOSwgLTUuODI4LCAyODApfCgwLCAwLCAwLCAxKXwwfDQ1fDQw

    @Attenwood
     
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