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[Known]Game crashing in Estgard

Discussion in 'Release 40 Dev+ Bug Forum' started by Grimbone, Mar 23, 2017.

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  1. Grimbone

    Grimbone Avatar

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    3/23/2017 6:35 PM
    Title: Game crashing in Estgard
    Reproduction Rate: 100%
    Blocker?
    Details: yes
    Steps to Reproduce: When I login to goto my home in Estgard as soon as I take 1 step the game crashes. I can stand still and everything is fine but if I take a step the game crashes.
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: AMD FX(tm)-8350 Eight-Core Processor (8) System RAM: 8093
    GPU: NVIDIA GeForce GTX 460 GPU RAM: 724
    SotA.EarlyAccess.Win.64.474.Date.03.22.17
    Area: Novia_R10_City_Estgard/Brekken Bay
    Area Display Name: Estgard
    Loc: (25.1, 38.0, 267.4)

    Unity Player [version: Unity 5.5.2p3_594449419939]

    Shroud of the Avatar.exe caused an Access Violation (0xc0000005)
    in module Shroud of the Avatar.exe at 0033:e09c7b50.

    Error occurred at 2017-03-23_183522.
    C:\Program Files (x86)\Portalarium\Shroud of the Avatar(QA)\Shroud of the Avatar.exe, run by Grimbone.
    91% memory in use.
    8093 MB physical memory [682 MB free].
    12445 MB paging file [3419 MB free].
    134217728 MB user address space [134211576 MB free].
    Read from location 00004840 caused an access violation.

    Context:
    RDI: 0x00000000 RSI: 0x00000000 RAX: 0x00004848
    RBX: 0x5d22fd00 RCX: 0x5b561848 RDX: 0xa4aa3000
    RIP: 0xe09c7b50 RBP: 0x80000001 SegCs: 0x00000033
    EFlags: 0x00010287 RSP: 0x0b29fad8 SegSs: 0x0000002b
    R8: 0x00004848 R9: 0x00000242 R10: 0x652bb740
    R11: 0x5b55d000 R12: 0x000045fa R13: 0x00000000
    R14: 0xbd3b88e0 R15: 0x652bb740

    Bytes at CS:EIP:
    48 8b 44 0a f8 4c 8b 54 0a f0 48 83 e9 20 48 89

    Stack:
    0x0b29fad8: e028e028 00007ff6 1d3fbb28 00000000 (.(.....(.?.....
    0x0b29fae8: 00000001 00000000 0b29fb00 00000000 ..........).....
    0x0b29faf8: 1686f644 00007ffd 03e2cf30 00000000 D.......0.......
    0x0b29fb08: 00000002 00000000 5d22fd00 00000000 .........."]....
    0x0b29fb18: e028e11a 00007ff6 03e38060 00000000 ..(.....`.......
    0x0b29fb28: 00000000 00000000 7cfb910c 0000aa86 ...........|....
    0x0b29fb38: 1686f51c 00007ffd 00000000 00000000 ................
    0x0b29fb48: e02cdb86 00007ff6 000004ac 00000000 ..,.............
    0x0b29fb58: 00000001 00000000 00000000 00000000 ................
    0x0b29fb68: 131076b9 00007ffd 00000000 00000000 .v..............
    0x0b29fb78: 652bb740 00000000 00000000 00000000 @.+e............
    0x0b29fb88: 00000000 00000000 00000000 00000000 ................
    0x0b29fb98: 00000000 00000000 00000001 00000000 ................
    0x0b29fba8: 02ae7390 00000000 bd3b88e0 00000000 .s........;.....
    0x0b29fbb8: e02cd139 00007ff6 02ae7390 00000000 9.,......s......
    0x0b29fbc8: bd3b88e0 00000000 652bb740 00000000 ..;.....@.+e....
    0x0b29fbd8: 131076a9 00007ffd 00000000 00000000 .v..............
    0x0b29fbe8: 6531e440 00000000 02ae7390 00000000 @.1e.....s......
    0x0b29fbf8: e02cd237 00007ff6 652bb740 00000000 7.,.....@.+e....
    0x0b29fc08: 00000000 00000000 02ae73d8 00000000 .........s......
    0x0b29fc18: 000045f8 00000000 80000001 00000000 .E..............
    0x0b29fc28: 00215d01 00000000 00000000 00000000 .]!.............
    0x0b29fc38: e02cddce 00007ff6 000045f8 00000000 ..,......E......
    0x0b29fc48: 02ae7390 00000000 00000000 00000000 .s..............
    0x0b29fc58: 00000000 00000000 00000000 00000000 ................
    0x0b29fc68: 00000000 00000000 03825860 00000000 ........`X......
    0x0b29fc78: e02cde5b 00007ff6 00000000 00000000 [.,.............
    0x0b29fc88: e116e268 00007ff6 00000d54 00000000 h.......T.......
    0x0b29fc98: 00000000 00000000 00000000 00000000 ................
    0x0b29fca8: e038c868 00007ff6 00000000 00000000 h.8.............
    0x0b29fcb8: 00000000 00000000 00000000 00000000 ................
    0x0b29fcc8: 03825860 00000000 00000000 00000000 `X..............
    0x0b29fcd8: 157e8364 00007ffd 00000000 00000000 d.~.............
    0x0b29fce8: 00000000 00000000 00000000 00000000 ................
    0x0b29fcf8: 00000000 00000000 00000000 00000000 ................
    0x0b29fd08: 168a70d1 00007ffd 00000000 00000000 .p..............
    0x0b29fd18: 00000000 00000000 00000000 00000000 ................
    0x0b29fd28: 00000000 00000000 00000000 00000000 ................
    0x0b29fd38: 13145e50 00007ffd 0b29ec50 00000000 P^......P.).....
    0x0b29fd48: 0b29ec50 00000000 00000000 00000000 P.).............
    0x0b29fd58: 00000000 00000000 00000000 00000000 ................
    0x0b29fd68: 00000000 00000000 00000000 00000000 ................
    0x0b29fd78: 00000000 00000000 00000000 00000000 ................
    0x0b29fd88: 00000000 00000000 00000000 00000000 ................
    0x0b29fd98: 00000000 00000000 00000000 00000000 ................
    0x0b29fda8: 00000000 00000000 00000000 00000000 ................
    0x0b29fdb8: 00000000 00000000 00000000 00000000 ................
    0x0b29fdc8: 00000000 00000000 00000000 00000000 ................
    0x0b29fdd8: 00000000 00000000 00000000 00000000 ................
    0x0b29fde8: 00000000 00000000 00000000 00000000 ................
    0x0b29fdf8: 00000000 00000000 00000000 00000000 ................
    0x0b29fe08: 00000000 00000000 00000000 00000000 ................
    0x0b29fe18: 00000000 00000000 00000000 00000000 ................
    0x0b29fe28: 00000000 00000000 00000000 00000000 ................
    0x0b29fe38: 00000000 00000000 00000000 00000000 ................
    0x0b29fe48: 00000000 00000000 00000000 00000000 ................
    0x0b29fe58: 00000000 00000000 00000000 00000000 ................
    0x0b29fe68: 00000000 00000000 00000000 00000000 ................
    0x0b29fe78: 00000000 00000000 00000000 00000000 ................
    0x0b29fe88: 00000000 00000000 00000000 00000000 ................
    0x0b29fe98: 00000000 00000000 00000000 00000000 ................
    0x0b29fea8: 00000000 00000000 00000000 00000000 ................
    0x0b29feb8: 00000000 00000000 00000000 00000000 ................
    0x0b29fec8: 00000000 00000000 00000000 00000000 ................
    0x0b29fed8: 00000000 00000000 00000000 00000000 ................
    0x0b29fee8: 00000000 00000000 00000000 00000000 ................
    0x0b29fef8: 00000000 00000000 00000000 00000000 ................
    0x0b29ff08: 00000000 00000000 00000000 00000000 ................
    0x0b29ff18: 00000000 00000000 00000000 00000000 ................
    0x0b29ff28: 00000000 00000000 00000000 00000000 ................
    0x0b29ff38: 00000000 00000000 00000000 00000000 ................
    0x0b29ff48: 00000000 00000000 00000000 00000000 ................
    0x0b29ff58: 00000000 00000000 00000000 00000000 ................
    0x0b29ff68: 00000000 00000000 00000000 00000000 ................
    0x0b29ff78: 00000000 00000000 00000000 00000000 ................
    0x0b29ff88: 00000000 00000000 00000000 00000000 ................
    0x0b29ff98: 00000000 00000000 00000000 00000000 ................
    0x0b29ffa8: 00000000 00000000 00000000 00000000 ................
    0x0b29ffb8: 00000000 00000000 00000000 00000000 ................
    0x0b29ffc8: 00000000 00000000 00000000 00000000 ................
    0x0b29ffd8: 00000000 00000000 00000000 00000000 ................
    0x0b29ffe8: 00000000 00000000 00000000 00000000 ................
    0x0b29fff8: 00000000 00000000 ........

    Module 1
    C:\WINDOWS\SYSTEM32\xinput1_3.dll
    Image Base: 0x00400000 Image Size: 0x0001e000
    File Size: 107368 File Time: 2007-04-04_195422
    Version:
    Company: Microsoft Corporation
    Product: Microsoft® DirectX for Windows®
    FileDesc: Microsoft Common Controller API
    FileVer: 9.18.944.0
    ProdVer: 9.18.944.0

    Module 2
    C:\Program Files (x86)\Portalarium\Shroud of the Avatar(QA)\steam_api64.dll
    Image Base: 0x51600000 Image Size: 0x0002e000
    File Size: 169152 File Time: 2017-03-22_043750
    Version:
    Company: Valve Corporation
    Product: Steam Client API
    FileDesc: Steam Client API
    FileVer: 2.37.91.26
    ProdVer: 1.0.0.1

    Module 3
    C:\Program Files\Bonjour\mdnsNSP.dll
    Image Base: 0x526e0000 Image Size: 0x00026000
    File Size: 133392 File Time: 2015-08-12_160342
    Version:
    Company: Apple Inc.
    Product: Bonjour
    FileDesc: Bonjour Namespace Provider
    FileVer: 3.1.0.1
    ProdVer: 3.1.0.1


    == [end of error.log] ==

    ****************************************************************************

    [0322/050229:INFO:API.cpp(191)] zfb_init: Started browser

    [0322/050229:INFO:API.cpp(193)] zfb_init: Using --enable-system-flash

    [0322/050300:WARNING:BrowserInstance.cpp(124)] OnPaint: Base size mismatch, expected 399x374, got 399x373

    [0322/050300:WARNING:BrowserInstance.cpp(124)] OnPaint: Base size mismatch, expected 399x375, got 399x374

    [0322/050300:WARNING:BrowserInstance.cpp(124)] OnPaint: Base size mismatch, expected 399x376, got 399x375

    [0322/050300:WARNING:BrowserInstance.cpp(124)] OnPaint: Base size mismatch, expected 399x374, got 399x376

    [0322/050300:WARNING:BrowserInstance.cpp(124)] OnPaint: Base size mismatch, expected 399x373, got 399x374

    [0322/051457:INFO:API.cpp(252)] zfb_shutdown called on thread 7472

    [0322/051457:ERROR:API.cpp(257)] zfb_shutdown: browser #1 still active

    [0322/051458:INFO:API.cpp(293)] zfb_destoryBrowser extra destroy call on #1
     
    Last edited: Mar 23, 2017
    Grimbone, Mar 23, 2017
    #1
  2. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    This is a 100% repro for your account?
     
    Attenwood, Mar 23, 2017
    #2
  3. Grimbone

    Grimbone Avatar

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    yes
     
    Grimbone, Mar 23, 2017
    #3
  4. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    This is one beautifully reproducible crash on QA. Bug submitted for immediate review: 43295

    Thanks for reporting! It should be safe to now load into game from the overworld map. I would avoid that area of Estgard though until we get a handle on a fix. Thanks!
     
    Attenwood, Mar 23, 2017
    #4
    Grimbone likes this.
  5. Grimbone

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    Estgard is now working again in 476. :)
     
    Grimbone, Mar 24, 2017
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  6. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Huzzah! Huzzah forever! :D
     
    Attenwood, Mar 27, 2017
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