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[Known] MAC Client game HANGS on Exit

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Mactavish, Sep 28, 2017.

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  1. Mactavish

    Mactavish Avatar

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    not that I EVER want to leave the game, sometimes Real Life calls and I find I must. as of this build, when I hit exit and then LEAVE NOW, the MAC Client hangs, i get a little spinning wheel and it never closes, I have to FORCE QUIT to close the client.

    User Specs:
    OS: Mac OS X 10.12.6
    CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8) System RAM: 32768
    GPU: AMD Radeon R9 M395X OpenGL Engine GPU RAM: 4096
    SotA.EarlyAccess.LIVE.OSX.64.662.Date.09.27.17
    Area: POT_swamp_metropolis_01_template/Port Phoenix
    Area Display Name: Port Phoenix
    Loc: (157.1, 36.0, 264.7)
    Debug: UE9UX3N3YW1wX21ldHJvcG9saXNfMDFfdGVtcGxhdGV8UG9ydCBQaG9lbml4fCgxNTcuMDg3LCAzNi4wMTMsIDI2NC42Nyl8KC0wLjAxMiwgLTAuNzEsIDAuMDE2LCAwLjcwNCl8MjY5LjQ3MDR8MTB8MTMuMjE0OTM=
     
    Mactavish, Sep 28, 2017
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  2. Rhiannon

    Rhiannon Avatar

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    Not just on MAC. I reported this on R45 and kept updating it. It did it every time I logged out. I had no choice but to end task it.

    Just happened again after R46 install.
     
    Rhiannon, Sep 28, 2017
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  3. Widsith [MGT]

    Widsith [MGT] Avatar

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    Confirmed. The past two releases have also had problems, though R45 seemingly randomly 1) hung unresponsive, 2) ended abnormally, or 3) ended normally. I also twice saw a really bizarre behavior where it apparently ended but was drawing 'SotA' on the up left of the screen, and stil eating every other mouse click or keystroke.

    Best guess, based on the last: Unity terminating incorrectly on Mac.
     
    Widsith [MGT], Sep 28, 2017
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  4. Rhiannon

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    But what about my machine that isn't a Mac:

    PC Windows 7 Pro 64 bit AMD Radeon R9 200 w/4gb
     
    Rhiannon, Sep 28, 2017
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  5. Lexie

    Lexie Bear Queen Emeritus

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    Yes, nothing new I'm afraid...
    Bug #:50406 remains open. Seems to happen a lot more while logging out of a 'busy' scene such as a large PoT.
     
    Lexie, Sep 28, 2017
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  6. that_shawn_guy

    that_shawn_guy Bug Hunter

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    Not sure if it's helpful (vague data rarely is), but I have noticed that the hung app is using ruffly the same amount of memory that was accumulated above the memory used at launch during play. So, the more zone-ins, the larger the memory used by the hung app is.

    Perhaps something is not getting deallocated during shutdown.
     
    that_shawn_guy, Sep 29, 2017
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