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[Known] Multiple r36 crashes

Discussion in 'Release 36 Bug Forum' started by Theonetheonly, Nov 26, 2016.

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  1. Theonetheonly

    Theonetheonly Avatar

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    Many (9 in the last week) crashes in Serpents' Spine Foothills, usually S of the mine entrance

    Area: Serpent's Spine Foothills (Novia_R9_Hills01_SerpentsSpineMinesEntrance) Loc: (16.0, 64.3, 80.7)

    Case# 97139

    Usually occurs after ~20-30 min of playtime in the zone, or immediately on return to the zone after a crash. Does not always crash after a half hour.
     
  2. Theonetheonly

    Theonetheonly Avatar

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    11/26/2016 3:42 PM
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz (8) System RAM: 16284
    GPU: Intel(R) HD Graphics 530 GPU RAM: 4198
    SotA.EarlyAccess.Win.64.511.Date.11.21.16
    Area: Novia
    Area Display Name: Novia
    Loc: (81.2, 19.7, 255.5)


    Surprising, not using nvidia graphics - correcting that and retrying.
     
  3. Theonetheonly

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    On forcing the "shroud of the avatar.exe" to use "High performance NVIDIA processor" via Nvidia control panel, it no longer launches SotA. Instead, it pops up the normal "Play Shroud of the Avatar"/"Borderless Full Screen" radio button. Selecting the top "Play SOTA" option, the machine pauses for approx 30 seconds and does NOT launch SOTA. Watching via Task Manager, SOTA does not show up on the task list.
     
  4. Theonetheonly

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    After reboot, it launches into nVidia - major visual difference, unsurprisingly.

    11/26/2016 4:19 PM
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz (8) System RAM: 16284
    GPU: NVIDIA GeForce GTX 980M GPU RAM: 8093
    SotA.EarlyAccess.Win.64.511.Date.11.21.16
    Area: Novia_R9_Hills01_SerpentsSpineMinesEntrance
    Area Display Name: Serpent's Spine Foothills
    Loc: (-116.5, 62.1, 46.7)


    Waiting to see if crashes happen here too.
     
  5. Theonetheonly

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    NVidia crashes too, this time entering Brittany Estates. No crash dump available.
     
  6. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    If possible, observe your computer's performance via task manager as this is occurring. Does it appear as though there are aberrant memory or CPU behaviors?
     
    Alexander likes this.
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