Dismiss Notice
This Section is READ ONLY - All Posts Are Archived

[Known] Network Lag Spike

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Anpu, Dec 26, 2018.

Thread Status:
Not open for further replies.
  1. Anpu

    Anpu Bug Hunter

    Messages:
    6,325
    Likes Received:
    7,350
    Trophy Points:
    153
    Location:
    Pacific Northwest
    Most all players are reporting seeing the network icon come one, and then a lag spike. But thankfully no disconnects (at least for me). This seems to be happening every few minutes (like 3 - 5).

    This has been happening for a few days, if that help any. Might be some packet loss?

    12/26/2018 13:04
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz (8) System RAM: 16303
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.Win.64.890.Date.12.21.18
    Area: Novia_R7_City_Aerie
    Area Display Name: Aerie
    Loc: (-44.8, 34.9, 225.2)
    Debug: Tm92aWFfUjdfQ2l0eV9BZXJpZXx8KC00NC43NTUsIDM0LjkyMywgMjI1LjIxKXwoMCwgMSwgMCwgLTAuMDA3KXwxMTguNDIzNnwxMS45OTAzMXwxMi44OTU4Nw==
     
    Burien, Echondas, Luno and 1 other person like this.
  2. Lord Subtleton

    Lord Subtleton Developer Emeritus

    Messages:
    993
    Likes Received:
    1,310
    Trophy Points:
    93
    Thanks for the heads up. Logs show the problem started on 12-24 11:30am (CST). Does look like packet loss. Can't say with certainty, but initial indications would seem to point to a problem at our data center.

    UPDATE: We have a ticket with our data center on this issue. The ticket has been acknowledged, but no progress as of yet.
     
    Last edited: Jan 14, 2019
    Burien, Echondas and Jaesun like this.
  3. Aldo

    Aldo Avatar

    Messages:
    2,425
    Likes Received:
    3,840
    Trophy Points:
    153
    Gender:
    Male
    What is the status on this? After all these years, this is the first time I have had trouble with my connection. The icon is popping up literally hundreds of times a session now for me.
     
  4. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

    Messages:
    13,045
    Likes Received:
    17,856
    Trophy Points:
    153
    there are plans to actually switch data centers by the end of the month.
     
    Jaesun and Aldo like this.
Thread Status:
Not open for further replies.