[Known] Salvage hangs on first item

07/26/2018 18:43
I piled a bunch of lootings on the smitting table, hit go, and



and while I can chat, I cannot exit the crafting window

only thing that worked was alt+F4 ...

it seems the first time you use it you get stuck, after its OK

OS: Windows 10 (10.0.0) 64bit
CPU: AMD Ryzen Threadripper 1950X 16-Core Processor (32) System RAM: 65421
GPU: NVIDIA GeForce GTX 1080 Ti GPU RAM: 11027
SotA.Win.64.811.Date.07.25.18
Area: POT_island_metropolis_01a_template/Isla de Muerta
Area Display Name: Isla de Muerta
Loc: (37.5, 90.1, -2.0)
Debug: UE9UX2lzbGFuZF9tZXRyb3BvbGlzXzAxYV90ZW1wbGF0ZXxJc2xhIGRlIE11ZXJ0YXwoMzcuNDg1LCA5MC4xMjUsIC0yLjAzNSl8KDAsIC0wLjI1OSwgMCwgMC45NjYpfDY4Ny4xMTU3fDMzLjg1MDcyfDUuMzgzMDQ3

 

@liz_the_wiz We are unable to reproduce this. Did it only happen that one time, or are you able to reproduce it again? Let us know if you are able to narrow down steps to reproduce this.

Thanks for your help!

 

It happened 3 times.. out of 3 !

I just piled some crap on, hit salvage and it never went green, it gave me some stuff from that first salvage as you can see but just stopped.. i wasnt overweight or anything had plenty of space..


I can try firing up a new account, see if I can do it on that, and then see whats in my output log - it maybe the crafting table type, or what Im wearing.. I mean I know how this goes.

 

This might depend on the specific items that you are salvaging. Can you provide a list of items for us to test?

 

@wizardsmoke

different account, piled a load of crap on

10
10
NullReferenceException: Object reference not set to an instance of an object
at ContainerExt.UpdateFromModificationData (IContainer Container, ShroudDatabase.InventoryId[] ModifiedItemIds, Portalarium.Common.Network.JSONPropertyBag[] ModifiedItems, Boolean autoStackAddedItems, .ItemUpdatedDelegate itemUpdated, AddItemContext addItemContext) [0x00000] in <filename unknown>:0
at SalvageItemTransaction+<SalvageItemTransaction>c__AnonStorey1.<>m__0 (ErrorCode ResultCode, ShroudDatabase.InventoryId[] CraftingModifiedItemIds, Portalarium.Common.Network.JSONPropertyBag[] CraftingModifiedItems, ShroudDatabase.InventoryId[] EquipmentModifiedItemIds, Portalarium.Common.Network.JSONPropertyBag[] EquipmentModifiedItems) [0x00000] in <filename unknown>:0
at PersistenceService+NetworkStorage.OnSalvageItemResponse (ErrorCode result, ShroudDatabase.InventoryId[] CraftingModifiedItemIds, Portalarium.Common.Network.JSONPropertyBag[] CraftingModifiedItems, ShroudDatabase.InventoryId[] EquipmentModifiedItemIds, Portalarium.Common.Network.JSONPropertyBag[] EquipmentModifiedItems) [0x00000] in <filename unknown>:0
at PersistenceService.Portalarium.SotA.GameServer.Client.GameClientInterfaceBase.ICraftingResponse.SalvageItemResponse (ErrorCode Result, ShroudDatabase.InventoryId[] CraftingModifiedItemIds, Portalarium.Common.Network.JSONPropertyBag[] CraftingModifiedItems, ShroudDatabase.InventoryId[] EquipmentModifiedItemIds, Portalarium.Common.Network.JSONPropertyBag[] EquipmentModifiedItems) [0x00000] in <filename unknown>:0
at Portalarium.SotA.GameServer.Client.GameClientInterfaceBase.RcvCraftingResponse (ICraftingResponse Owner, Portalarium.Photon.PortMessage portMessage) [0x00000] in <filename unknown>:0
at PersistenceService.OnRcvResponseMessageHandler (ExitGames.Client.Photon.PhotonPeer Peer, Portalarium.Photon.PortMessage Message) [0x00000] in <filename unknown>:0
at Portalarium.Photon.MessageDispatcher.DispatchMessage (ExitGames.Client.Photon.PhotonPeer Peer, Portalarium.Photon.PortMessage Message, System.Collections.Generic.List`1 handlers) [0x00000] in <filename unknown>:0
at Portalarium.Photon.MessageDispatcher.DispatchResponseMessage (ExitGames.Client.Photon.PhotonPeer Peer, Portalarium.Photon.PortMessage Message) [0x00000] in <filename unknown>:0
at NetworkingPeer.OnOperationResponse (ExitGames.Client.Photon.OperationResponse operationResponse) [0x00000] in <filename unknown>:0
UnityEngine.DebugLogHandler:Internal_LogException(Exception, Object)
UnityEngine.DebugLogHandler:LogException(Exception, Object)
UnityEngine.Logger:LogException(Exception, Object)
UnityEngine.Debug:LogException(Exception, Object)
ExitGames.Logging.UnityLogger:Error(Object, Exception)
PortDebug:LogException(Exception)
NetworkingPeer:OnOperationResponse(OperationResponse)
ExitGames.Client.Photon.PeerBaseeserializeMessageAndCallback(Byte[])
ExitGames.Client.Photon.EnetPeerispatchIncomingCommands()
ExitGames.Client.Photon.PhotonPeerispatchIncomingCommands()
PhotonHandler:Update()
(Filename: Line: -1)
IncomingMessages, Total=9, NumPlayers=1, SceneId=POT_island_metropolis_01a_template/Isla de Muerta,Room=9d3a1e04-cf60-4fd5-a240-06051fa75c84
OutgoingMessageQueue, Total=19,Master=True,SceneId=POT_island_metropolis_01a_template/Isla de Muerta,timeScale=1.00,SetViewState:8,LoadAgricultureData:3,GetInteractiveObjectStates:2,Ping:1,SubscribeToView:1,SetSaveLocation:1,TakeLock:1,SetInteractiveObjectStates:1,ReleaseLock:1,Room=9d3a1e04-cf60-4fd5-a240-06051fa75c84
Unloading 1 Unused Serialized files (Serialized files now loaded: 53)
Unloading 1202 unused Assets to reduce memory usage. Loaded Objects now: 509996.
Total: 1396.352839 ms (FindLiveObjects: 44.543818 ms CreateObjectMapping: 26.706617 ms MarkObjects: 1314.223986 ms DeleteObjects: 10.878115 ms)

 

@liz_the_wiz Thanks, this is very helpful!

Issue # 60902

 

OK when I crashed above I had

Rusty plate boots and, I had just thrown everything the table said yes to at it (cos Im lazy!) so the following (unless it ate 1 item)

 

but its same behavior on other tables so not related specifically to that "stuff" and as I said, if I log back in, throw the same stuff on, then it takes it

 

Happening to me as well, repeatedly -

07/26/2018 20:14
Title:
Reproduction Rate: 100% so far
Blocker? Yes
Details: Go to the crafting stating (blacksmithing is the only one I have tested so far), put items to salvage on the table, and start the process- stops immediately after salvaging the first one, puts metal scraps from it into my inventory rather than as usual leaving them on the table, all in the game window hangs. You you cannot interact with anything in-game, or move from the crafting station, you just remain stuck in a frozen state in the crafting animation. Can close it down, or use the 'options' cog and choose 'return to menu', but nothing in the 'game window' works. Esc key, etc, do nothing at all.

Steps to Reproduce: First encountered, closed the client via alt-f4, restarted and logged back in, repeated the actions with the same result. Left the game by the 'return to menu' option, went back a third time, again exactly the same result, so unlike Liz it seems to be a persistent issue for me.

Edit : Items being salvaged were rusty daggers, rusty swords, one iron scimitar, and one rusty chainmail boots. Tried again putting items in the salvage window individually and was able to salvage them that way, and also multiple of the same item, without crashing - but I notice in my inventory the metal scraps from those are not stacking with the 10 metal scraps I got from the first, crashing, attempt at salvaging items.


Second edit - Same with the carpentry salvage, put 15 shoddy short bows on the table to salvage, it salvages the first one and then hangs, needs alt-f4 or 'options' - 'return to menu' to get back to a playable state.
User Specs:
OS: Windows 10 (10.0.0) 64bit
CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8) System RAM: 32717
GPU: NVIDIA GeForce GTX 970 GPU RAM: 4058
SotA.Win.64.811.Date.07.25.18
Area: BasementSceneDungeonTown_5Floor
Area Display Name: Town Stone 5-Story Basement
Loc: (13.7, 5.0, 12.1)
Debug: QmFzZW1lbnRTY2VuZUR1bmdlb25Ub3duXzVGbG9vcnx8KDEzLjcxMSwgNS4wMDUsIDEyLjEzNSl8KDAsIC0wLjc5MywgMCwgLTAuNjA5KXwxMDQuOTUzN3wxMHwzLjExNjg5Nw==

 

Thanks everyone for the help!

I have found and fixed the problem internally, so this fix will be in an upcoming patch later today or tomorrow.

 

Lesser Wand on a Carpentry station at Owl's Head


07/26/2018 23:56
Title:
Reproduction Rate:
Blocker?
Details:
Steps to Reproduce:
User Specs:
OS: Windows 10 (10.0.0) 64bit
CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8) System RAM: 32688
GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
SotA.Win.64.813.Date.07.26.18
Area: OwlsHead
Area Display Name: Owl's Head
Loc: (128.0, 73.3, 69.5)
Debug: T3dsc0hlYWR8fCgxMjcuOTY4LCA3My4zMDcsIDY5LjQ4Nyl8KDAsIC0wLjcwNywgMCwgMC43MDcpfDE3Ni40MzM1fDQ3LjI3NDk5fDMuMjA1ODgx

 

@wizardsmoke , I assumed this had been fixed with patch Build Number 813 6:15 PM / overnight in the EU as you indicated you had a fix in a new build which would be last night or today and I had to patch this morning when I logged in. However it still isn't fixed. I should have taken care to be honest as the fix wasn't mentioned in patch notes Build Number 813 6:15 PM.

I'm not complaining, but I just want to wave a flag for a high priory for this patch as it locks up the entire game, you can't exit the crafting station and have to do a hard restart on the game by getting to your desktop and killing the app.

Great monthly update btw

Thanks,
Steevo

 

you can work around this for now by putting less than 15 items at a time in the crafting window. doesn't have to be all the way down to one at a time, just fewer.

 

happened to me as well at carpentry station salvaging weapons , got stucked at crafting table having to reboot the game.

 

ah ok didnt realise that - my bad.

 

This should be fixed in the latest patch (815).