If this is a really a new player and his/her first experience with SotA, do you think his experience will attract new players to join us? Besides the fact that he was not aware of the global chat system, his review was spot on. This is not what SotA needs. Again- its Catnip's decision and I support whichever way THEY decide to go. However, they do need to do something to keep us from bleeding out more than we already have been. I was just suggesting something that would at least contain the negative press and situation from worsening while giving the reviewers another shot at us once the product is finished.