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Memory leak - Crashes/kills client

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Feeyo, Nov 13, 2018.

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  1. Feeyo

    Feeyo Avatar

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    Aelasar’s Forest
    11/13/2018 12:08
    Title: Memory leak - Crashes/kills client
    Reproduction Rate: 100%
    Blocker? Yes
    Details: I have had multiple client kills because of the system being out of memory. I have tested this on my 16GB memory boxes, GNU/Linux and Windows 7 - 10; On my main game system I have 32GB memory installed so that issue is not a big problem. But standing still in my POT shows a increase in memory usage by not doing anything, I am currently on 14GB usage.
    Players having only 16GB of memory should report "random" crashes to desktop, and this is a 100% out of memory problem.

    Steps to Reproduce: Play the game in windows7 - 10 with 16GB of memory installed.
    User Specs:
    OS: Linux 4.19 Gentoo 2.6 64bit
    CPU: Intel(R) Core(TM) i7-3960X CPU @ 3.30GHz (6) System RAM: 32116
    GPU: GeForce GTX 1080/PCIe/SSE2 GPU RAM: 8192
    Area: POT_forest_metropolis_01a_template/Aelasar's Forest
    Area Display Name: Aelasar's Forest
    Loc: (52.2, 38.2, 168.7)
    Debug: UE9UX2ZvcmVzdF9tZXRyb3BvbGlzXzAxYV90ZW1wbGF0ZXxBZWxhc2FyJ3MgRm9yZXN0fCg1Mi4xNjksIDM4LjE5OCwgMTY4Ljc0KXwoMCwgMC41MjIsIDAsIDAuODUzKXw2MS4wNDIwNXwyMC44NTIyOXwyLjc3NDQ5OQ==
  2. Fleur de Lys

    Fleur de Lys Avatar

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    11/13/2018 12:23
    Title:crash to desktop - not enough memory
    Reproduction Rate:100%
    Blocker? Yes
    i have the same Problem - Shroud of the Avatar.exe is slowly getting bigger even when doing nothing
    changing scenes is making it crash/getting bigger faster
    and having any other programs open in the background makes it crash faster too
    in small scenes it can take some time to crash (mines/shattered hills) but in central brittany it basically crashes 50% of the time when zoning in
    or 5-10 min of beeing in the zone - basically i cant go to that property there :(

    Steps to Reproduce:
    User Specs:
    OS: Windows 7 (6.1.0) 64bit
    CPU: Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz (8) System RAM: 16334
    GPU: NVIDIA GeForce GTX 1060 6GB GPU RAM: 6036
    Area: Novia_R6_City_Resolute
    Area Display Name: Resolute
    Loc: (48.2, 77.4, -240.6)
    Debug: Tm92aWFfUjZfQ2l0eV9SZXNvbHV0ZXx8KDQ4LjIyOSwgNzcuNDE3LCAtMjQwLjYyNil8KDAsIDAuOTQ2LCAwLCAtMC4zMjQpfC01MzkuMTc1fDY4Ljc2Nzk4fDA=
    Feeyo likes this.
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