Meretz site not available since Sunday, June 28.

Discussion in 'General Discussion' started by Paladin Michael, Jun 29, 2020.

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  1. Paladin Michael

    Paladin Michael Bug Hunter

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    Greetings,

    I tried to make a sweepstake entry.
    https://www.meretz.com/

    Since yesterday there is no connection to the Meretz site.
    Anybody knows something about?

    @Elgarion?

    2 further Tickets I couldn't buy.
    My chance to win is going down ;)
     
    Paladin Michael, Jun 29, 2020
    #1
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  2. Mylady ‘Gin Gin Darlin

    Mylady ‘Gin Gin Darlin Avatar

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    My best guess is that something has happened since Covid-19.

    I checked their twitter, app sites and all show no updates since 2019 and no replies since then either. Seems no one can get hold of them.

    On apps people are complaining of not receiving points and things not updating.

    @Elgarion @Chris you could perhaps contact them via LinkedIn if other avenues of contact fail.
     
    Mylady ‘Gin Gin Darlin, Jun 29, 2020
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  3. Lained

    Lained Avatar

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    They change the SotA prize up each month so they're still on going just the last day the app has trouble responding.
     
    Lained, Jun 29, 2020
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  4. Paladin Michael

    Paladin Michael Bug Hunter

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    Yes, but the whole site isn't working ... since yesterday.
    The change should be on 1. of July.
     
    Paladin Michael, Jun 29, 2020
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  5. Parson Barr

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    The app isn't working either. Could be this ship has sailed at last.
     
    Parson Barr, Jun 29, 2020
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  6. Elgarion

    Elgarion Community Manager Moderator SOTA Developer

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    Hey guys, as far as I know things are fine with them. I'm in contact with them each month for the lottery, and they just spoke with me last week about July's prize. I let them know their site/app is having issues. Thanks :)
     
    Elgarion, Jun 29, 2020
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  7. amarious

    amarious Avatar

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    Ah, thought it was just me. That's what I get for thoughting. Never again!
     
    amarious, Jun 29, 2020
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  8. Xee

    Xee Bug Hunter

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    looks to be still down.
     
    Xee, Jun 29, 2020
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  9. Paladin Michael

    Paladin Michael Bug Hunter

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    503 Service Unavailable
    No server is available to handle this request.

    @Elgarion?
     
    Paladin Michael, Jun 30, 2020
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  10. amarious

    amarious Avatar

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    That's what I'm getting now too.
     
    amarious, Jun 30, 2020
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  11. Mylady ‘Gin Gin Darlin

    Mylady ‘Gin Gin Darlin Avatar

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    Can confirm, same here.
     
    Mylady ‘Gin Gin Darlin, Jun 30, 2020
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  12. Elgarion

    Elgarion Community Manager Moderator SOTA Developer

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    I let them know, and they've responded that they're looking into it. Like I said, we're actively in contact each month for the Meretz ads, so looks to just be a temporary outage.
     
    Elgarion, Jun 30, 2020
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  13. Innascual Inch

    Innascual Inch Avatar

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    Meretz iphone app is borked also... After I launch the app, it reports error code 503, unable to access account.
     
    Innascual Inch, Jul 1, 2020
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  14. Feeyo

    Feeyo Avatar

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    Or they have been hacked or they are stopping their service.
     
    Feeyo, Jul 1, 2020
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  15. Sulaene Moon

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    Elgarion has been in contact with them and told them about their website issues. One would wonder why they haven't responded as to why or how long it will be down.
     
    Sulaene Moon, Jul 1, 2020
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  16. Feeyo

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    Well it cant be right to have your service offline for almost a week without even knowing about it. At least put a temporarily landing page on the domain.
    I just hope they have not been hacked as my data is on it...
     
    Feeyo, Jul 1, 2020
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  17. devilcult

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    503 mean access unavailable (but still running, like forbidden access), either blocked by a firewall or something which is what i assume they did since the server is internally up in domain whois registration.

    Could also be alot of thing, i wouldnt jump to conclusion with hacking. It could be a copyright issue that they trying to solve or something around that. A wide range of reason can happen.
     
    devilcult, Jul 1, 2020
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  18. dayero

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    seriously?!
    you do realize that selling your data is the business model of pretty much any fitness/health app ever made?
     
    dayero, Jul 1, 2020
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  19. Hellscream

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    Still no news?
     
    Hellscream, Jul 3, 2020
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  20. Joe Zhudarak

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    RIP free potions
     
    Joe Zhudarak, Jul 6, 2020
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