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missing chat messages

Discussion in 'Release 31 Bug Forum' started by Ancev, Jul 2, 2016.

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  1. Ancev

    Ancev Avatar

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    7/1/2016 11:32 PM
    Title: missing chat messages
    Reproduction Rate: not sure
    Blocker? no
    Details: I was in blackblade pass, my guildmate dahlia was also in blackblade pass in a separate instance, and my other guildmate Roselyn was in serpent spine mine. I noticed I had to repeat myself a few times in chat and thought maybe Roselyn wasn't seeing the messages because she was busy fighting but turns out she is actually missing messages from the entire chat, see included pic
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz (8) System RAM: 8122
    GPU: NVIDIA GeForce GTX 960 GPU RAM: 1969
    SotA.EarlyAccess.Win.64.435.Date.07.01.16
    Area: BlackbladePass
    Loc: (-61.6, -10.0, -1.7)

    [​IMG]
     
    Ancev, Jul 2, 2016
    #1
    DragonScale, Mischievous Dragon and nimueCW like this.
  2. nimueCW

    nimueCW Bug Hunter

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    I've had the same problem. If I switch tabs and then go back, it will update. My poor guild thinks I'm ignoring them, but I just can't see they are talking :(
     
    nimueCW, Jul 4, 2016
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  3. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Do you know what changed in states that caused messages to stop being generated to start being generated again? For instance, what was happening between when the second chat observed "What do garnets do?" to "found a saphire"?

    I assume the chat on the left is your chat and the chat on the right belongs to Roselyn?
     
    Attenwood, Jul 5, 2016
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  4. Ancev

    Ancev Avatar

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    Correct...chat on the left is mine. I was in blackblade pass gathering blue crystals and fighting red spiders at that time.. looks like she hadn't made it into serpent spine mine during that time period of the chat dialogue. I'll see if she can remember when she wakes up!
     
    Ancev, Jul 5, 2016
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  5. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Could it have been during the duration of a scene change?
     
    Attenwood, Jul 5, 2016
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  6. Roper Docholiday

    Roper Docholiday Avatar

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    I would guess not. as usually through a scene change my chat box updates any missed msgs that i lost in transition.

    However i have been getting my chat box to hang up as well. where for a while till i click and npc or do something i cant chat going out words. during that time i seem to be missing incoming text as well. not sure as i fix it by clicking on another npc reality quickly to break the inability to talk to my guild mates.
     
    Roper Docholiday, Jul 5, 2016
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  7. Ancev

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    Hmm I don't see the 'entering serpent spine mines' entry in her chat log. I think she was just gathering wood in serpent spine foothills at the time but I'll ask
     
    Ancev, Jul 5, 2016
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  8. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Any updates on this to help us attempt to reproduce?
     
    Attenwood, Jul 6, 2016
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