Dismiss Notice
This Section is READ ONLY - All Posts Are Archived

My commission free vendor disapeared

Discussion in 'Release 32 Bug Forum' started by malakhi, Aug 7, 2016.

Thread Status:
Not open for further replies.
  1. malakhi

    malakhi Avatar

    Messages:
    85
    Likes Received:
    48
    Trophy Points:
    8
    I placed a home in Noreach, setup the vendor. Claimed another lot, and the vendor didn't get transferred to my bank. I put in a ticket for this through email.
     
    malakhi, Aug 7, 2016
    #1
  2. Ember

    Ember Avatar

    Messages:
    336
    Likes Received:
    1,163
    Trophy Points:
    43
    Gender:
    Female
    Location:
    Rancho Cordova, CA
    Did you rename your vendor? It will appear in the bank under the name you changed it to if you did.
     
    Ember, Aug 7, 2016
    #2
    Cianna likes this.
  3. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

    Messages:
    6,910
    Likes Received:
    5,863
    Trophy Points:
    153
    We are investigating this issue as we speak. To confirm, you did not rename this vendor by any chance?
     
    Attenwood, Aug 8, 2016
    #3
  4. malakhi

    malakhi Avatar

    Messages:
    85
    Likes Received:
    48
    Trophy Points:
    8
    Thank you Ember, that was correct. The vendor was renamed and in the bank. Attenwood, thank you for your response, the ticket can be closed.
     
    malakhi, Aug 9, 2016
    #4
  5. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

    Messages:
    6,910
    Likes Received:
    5,863
    Trophy Points:
    153
    Fantastic. Thank you for reporting! Good to know!
     
    Attenwood, Aug 9, 2016
    #5
Thread Status:
Not open for further replies.