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[Need More Info] Game freezes and PC crashes completely

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Thurbold, Nov 27, 2023.

  1. Thurbold

    Thurbold Avatar

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    Hi there.
    I'm facing massive crashes in the game wich freezed my whole PC several times now and I had to hard-reboot everytime as it totally killed everything.
    Now, on absolute lowest graphic settings it seem to run at least a bit.


    11/27/2023 20:44
    Title: Complete System Freezes when playing SotA
    Reproduction Rate:
    Blocker? Yes, massive
    Details: The game crashes during playing and freezes my complete PC. I'm unable to exit/close the game and I need a hard reboot.
    Steps to Reproduce:
    User Specs:
    OS: Windows 11 64bit
    CPU: 13th Gen Intel(R) Core(TM) i7-13700KF (24) System RAM: 32600
    GPU: NVIDIA GeForce RTX 4070 GPU RAM: 12026
    SotA.Win.64.1682.Date.11.15.23
    Area: Novia_R1_Forest04_01
    Area Display Name: Umland von Trostbrück
    Loc: (184.1, 8.7, -0.8)
    Debug: Tm92aWFfUjFfRm9yZXN0MDRfMDF8fCgxODQuMTE0LCA4Ljc0NywgLTAuODA1KXwoMCwgLTAuMTUxLCAwLCAwLjk4OSl8LTM3Ni44NTczfDEwLjAwMTk3fDMuNDMxODY=

    I'm more than happy for anny suggestions that might help here.
     
    Thurbold, Nov 27, 2023
    #1
  2. Thurbold

    Thurbold Avatar

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    Just had the next freeze, even with lowest settings. Sadly not playable for me. That's very sad as I really want to discover this game....
     
    Thurbold, Nov 27, 2023
    #2
  3. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    @Thurbold, my first guess, when this sort of issue is only affecting one person, would be your computer specs, but those are fine. next most common after that would be file corruption. if you installed it through steam please do a file repair. if not through steam, please reinstall.
     
    Alley Oop, Nov 27, 2023
    #3
  4. Echondas

    Echondas Bug Hunter Bug Moderator

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    Also - check Windows Event Viewer to see what caused the crash - it should be recorded there. Some possibilities that come to mind are a driver issue (video probably), overheating, corrupted OS file(s), bad DIMM, security software (AV)..
     
    Echondas, Nov 27, 2023
    #4
    Alley Oop likes this.