1. This forum is for bug reporting of current Live Game Server issues ONLY.
    Be sure to follow the format below, it will help us out greatly in responding. If you do not, your report may not be entered into the system.

    Read BEFORE submitting your first bug: Reporting Bugs… QA 101 Document
    • Search for your bug in all likely categories before posting in order to avoid duplicate reports.
    • Be sure to provide details of what the issue is and how to re-produce it, but keep your bug report factual.
    • Only report oneissue per thread, additional issues may be ignored.
    • Do not add, include or modify the thread moderator tags in the title of the thread. (indicators in the [])
    • Reply to an existing thread if you have additional information for the reported bug.
      Do not use this forum for commentary, your post will be deleted and you may be moderated, suspended or banned if the activity continues.
    • There is no need to submit crash logs. Crash data we require is automatically logged.
    NOTE: Important information including your location and system specs are automatically put into your clipboard when using /bug in the game (DO NOT add additional system specs unless requested). When starting your post, just use <CTRL>-V to insert the data and fill in the entries with no data.

    Please include Screenshots if possible. Images can be saved on our SotA Discord Server here

    If the clipboard does not work, use and fill in this Bug Report Template:
    1. Title:
    2. Reproducible?
    3. Blocker?
    4. Details:
    5. Steps to Reproduce:
    6. User Specs: (RAM, CPU, GPU and Operating System only)
    Dismiss Notice

[Need More Info] Missing pet after crash

Discussion in 'Items & Inventory' started by Lafee, Mar 18, 2024.

  1. Lafee

    Lafee Avatar

    Messages:
    5
    Likes Received:
    1
    Trophy Points:
    3
    Can't reproduce
    Don't know what blocker is
    Was in a group in Eastreach Gap when we received a message that the instance was closing and to move to a new instance. Part of the group moved and I hesitated. When I exited Scene the game crashed. I rebooted the game, but when I logged back on, my Red Snarler per named Chuckles was no longer attached to my necklace and the necklace became non tradeable.

    I had already left the zone but here are the coordinates anyway
    03/18/2024 23:31
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8) System RAM: 16303
    GPU: NVIDIA GeForce RTX 2070 SUPER GPU RAM: 7989
    SotA.Win.64.1701.Date.03.15.24
    Area: Novia_R4_Desert01_EastreachGap
    Area Display Name: Eastreach Gap
    Loc: (106.9, 134.6, -134.8)
    Debug: Tm92aWFfUjRfRGVzZXJ0MDFfRWFzdHJlYWNoR2FwfHwoMTA2Ljg2NSwgMTM0LjYzLCAtMTM0Ljc1Nyl8KDAsIC0wLjM5LCAwLCAwLjkyMSl8MzE0LjEwODZ8MTB8MS4yNQ==
     
    Lafee, Mar 18, 2024
    #1
  2. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

    Messages:
    15,754
    Likes Received:
    19,478
    Trophy Points:
    153
    @Lafee, can you grab your chat log entries from around that crash? you can access them with the /datafolder command if you don't already know where they are.
     
    Alley Oop, Mar 24, 2024
    #2
  3. Lafee

    Lafee Avatar

    Messages:
    5
    Likes Received:
    1
    Trophy Points:
    3
    Resolved
     
    Lafee, Apr 21, 2024
    #3