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[No Response] Game constantly freezes or crashes

Discussion in '*** Bug Report Archive (After R75) ***' started by StarLife, Aug 23, 2020.

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  1. StarLife

    StarLife Avatar

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    08/24/2020 12:55
    Title: Game constantly freezes or crashes
    Reproduction Rate: Approx every 10 or so minutes
    Blocker? Yes
    Details:

    My game has been constantly crashing or freezing for over a week now. I could be doing anything within the game and there doesn't appear to be a particular action that results in the freeze or crash. I've also tried standing still and doing nothing for a little while and it has frozen.

    When the game crashes I get a Unity error box. Refer to the image below from the crash which occur about 15 minutes prior to this bug report.

    When the game freeze it does just that - it stops responding to any command inputs, inc ESC. I then have to kill Shroud in Task Manager and restart.

    N.B. I've completely uninstalled and reinstalled the game. Issue is still persistent.
    I've also updated to the the most current Nvidia drivers (Version: 452.06 Release date: 08/17/2020)

    Steps to Reproduce: Doing anything or nothing results in either a crash or a freeze.

    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8) System RAM: 16249
    GPU: NVIDIA GeForce GTX 970M GPU RAM: 3029
    SotA.Win.64.1269.Date.08.16.20
    Area: POT_forest_metropolis_01c_template/Crystal Cove
    Area Display Name: Crystal Cove
    Loc: (101.8, 38.0, 213.1)
    Debug: (NOTE: Below information is from after I have logged back in following a crash and typed /bug) UE9UX2ZvcmVzdF9tZXRyb3BvbGlzXzAxY190ZW1wbGF0ZXxDcnlzdGFsIENvdmV8KDEwMS43OTUsIDM3Ljk5NywgMjEzLjA3MSl8KDAsIDEsIDAsIDAuMDEpfDE3OC44NTQxfDEwfDguNDgxNjY=

    Image of game crash
    [​IMG]
     
    Last edited: Aug 23, 2020
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  2. Anpu

    Anpu Avatar

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    What current Nvidia drivers are you using? I’m currently using the 451.67 drivers.
     
  3. StarLife

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    I'm running:

    Version: 452.06 Release date: 08/17/2020

    I updated them earlier today to see if a driver update would resolve the issue and it didn't. (Happening with both the old and new drivers)
     
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  4. Echondas

    Echondas Bug Hunter Bug Moderator

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    Is this still an issue?
     
  5. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    archived after receiving no response to a request for further information.
     
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