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[Not a bug] Purchased Gold but it took gold instead of giving the gold

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by CatherineRose, Aug 31, 2018.

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  1. CatherineRose

    CatherineRose Avatar

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    Purchased COTOS from Shroud Store and took them to Novia Market.

    Went to Titania's vendor and I purchased ingamegold 400+ gg for 100 COTOS and another 400+gg for 100 COTOS but instead of giving me the amount of gg it TOOK from me now have less than 1m g. The same thing happened yesterday but I thought I just had not paid attention when doing the transaction.

    Please look on you log. That is a lot of money to lose in 2 days. 115 COTOs cost $100 in the store. I used 100, 100 yesterday and 100, 100 today that is about $350. lost.

    win 8.1, i7 processor, nvidia graphic card, ss hard drive and 16gb ram.

    CatherineRose
     
    CatherineRose, Aug 31, 2018
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  2. Chaox

    Chaox Dev Emeritus Dev Emeritus

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    We are looking into this right now, sorry for the trouble here! We will send you an email so that we'll be able to discuss account-specific matters.
     
    Chaox, Aug 31, 2018
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