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OsX R59 freeze after R60QA install

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Silberfarn, Nov 6, 2018.

  1. Silberfarn

    Silberfarn Avatar

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    Blocker: yes!

    Hello,

    I am using OsX Mojave and could play R59 with "-force-glcore". After installing and testing R60QA a bit, I cannot play R59 (using -force-glcore) for more than 5 seconds. The game freezes my machine totally up. To reiterate, a previously working R59 stopped working after installing and playing R60QA. I feel heavily cheated for testing out new software and will certainly refrain from doing so in the future.

    Maybe the error is bad preferences? Where can I delete old preferences?
    This might also hint at the problem why Mojave cannot use the Metal interface (and needs to -force-glcore).

    Silberfarn
     
  2. Undone

    Undone Trap Master Moderator SOTA Developer

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    Are you unable to launch the game via METAL (without the -force-glcore option)? MacOS Mojave deprecated OpenGL so it is likely that's why it does not work correctly using OpenGL.
     
    Feeyo likes this.
  3. Undone

    Undone Trap Master Moderator SOTA Developer

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    Just tested this on a Mojave laptop and it worked with METAL and OpenGL. What scenes were you heading into when the lockup happened?
     
  4. Idio Igmotanium

    Idio Igmotanium Avatar

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    Same w/o trying R60.
    All good until last night (11/06/18).
    Only scene where I don't crash is with a character in Forewind staying on the docks fishing. If I try to leave the docks, I crash to desktop.
    Alternate character started crashing in South Fetid Swamp upon loading. Restarted outside swamp/in overworld and crashes upon any movement attempt.

    Model Name: MacBook Pro .
    Mojave
    Model Identifier: MacBookPro13,3
    Processor Name: Intel Core i7
    Processor Speed: 2.6 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 6 MB
    Memory: 16 GB
    Boot ROM Version: 250.0.0.0.0
    SMC Version (system): 2.38f7

    rocess: Shroud of the Avatar [4857]
    Path: /Users/USER/Library/Application Support/Steam/*/Shroud of the Avatar.app/Contents/MacOS/Shroud of the Avatar
    Identifier: unity.Portalarium.Shroud of the Avatar(DEV)
    Version: 1.0 (0)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: Shroud of the Avatar [4857]
    User ID: 501
    Date/Time: 2018-11-07 06:04:06.033 -0600
    OS Version: Mac OS X 10.14.1 (18B75)
    Report Version: 12
    Bridge OS Version: 3.0 (14Y667)
    Anonymous UUID: F11F04C1-1C9E-8508-9364-E97A29CAE9EF
    Sleep/Wake UUID: 4B539B28-9642-4FD9-81C1-91373B7502D4
    Time Awake Since Boot: 25000 seconds
    System Integrity Protection: enabled
    Crashed Thread: 5 UnityGfxDeviceWorker
    Exception Type: EXC_BAD_INSTRUCTION (SIGABRT)
    Exception Codes: 0x0000000000000001, 0x0000000000000000
    Exception Note: EXC_CORPSE_NOTIFY
    Application Specific Information:
    abort() called
    BUG IN CLIENT OF LIBPLATFORM: Trying to recursively lock an os_unfair_lock


    UPDATE: went back to -force-glcore
    working at present w/o crash
     
    Last edited: Nov 7, 2018
  5. _Twilight_

    _Twilight_ Avatar

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    Using MacOS Mojave 10.14.1, the game keeps freezing up in Metal today. It was working well yesterday.
     
  6. Undone

    Undone Trap Master Moderator SOTA Developer

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    This might be related to the crash we're seeing when certain abilities are used (NPCs can cause this as well) so lets wait until that is resolved (hopefully next QA build) and then revisit these potential issues.
     
  7. Silberfarn

    Silberfarn Avatar

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    Hi,

    as I mentioned, the crash happen in the Novia overworld (around Verat Chaos).

    "have you tried turning it on and off again" helped.

    I could "solve" the issue this way:
    1. started in R60QA, setting to -force-glcore (it was on that setting anyway, but I re-launched R60QA)
    2. loading into R59 with -force-glcore
    I have terrible hitching and sometimes go down to 2 fps (on a 8GB Radeon 580 Pro) but the game works-ish.

    My point was, that just by using the R60QA, I could not use R59 anymore. So there clue will be at the settings that R60QA overwrites and that R59 somehow honors (and crashed because of it).
    I have deleted the QA version and will not use it anymore.
     
  8. eli

    eli Avatar

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    Adding some more annecdata. I'm on OSX Mojave also and have failed to load on 3 patches this release, including the OSX one.

    No errors given. Sometime between 97% loading and 2s after loading a scene, my computer hangs completely. I've waited 20 minutes and am still unable to move the cursor or affect any keypresses.

    I've tried 3 patches this release, and obviously restarted my PC as i have no choice every time I attempt to play.

    I've also re-installed and tried a new install of the native launch client.


    system (Mac Pro):
    CPU:
    Processor Name: Quad-Core Intel Xeon E5
    Processor Speed: 3.7 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 10 MB
    Memory: 12 GB
    OS:
    System Version: macOS 10.14.1 (18B73a)
    Kernel Version: Darwin 18.2.0
    Secure Virtual Memory: Enabled
    GPU1:
    Chipset Model: AMD FirePro D700
    Slot: Slot-1
    VRAM (Dynamic, Max): 6144 MB
    GPU2:
    Chipset Model: AMD FirePro D700
    Slot: Slot-2
    VRAM (Dynamic, Max): 6144 MB
    Resolution: 5120 x 2880 (5K/UHD+ - Ultra High Definition Plus)
    UI Looks like: 2560 x 1440 @ 30 Hz
    AMDSupport:
    Version: 2.2.8
    Last Modified: 8/23/18, 12:03 AM
    Bundle ID: com.apple.kext.AMDSupport
    Loaded: Yes
    Get Info String: AMDSupport 2.2.8 20441
    Obtained from: Apple
    Kind: Intel
    Architectures: x86_64
    64-Bit (Intel): Yes


    there was a warning in my syslog:
    Nov 12, 2018 at 10:24:13 PM Shroud of the Avatar[1873]: DEPRECATED USE in libdispatch client: dispatch source activated with no event handler set; set a breakpoint on _dispatch_bug_deprecated to debug

    here's what it looks like, just leave it paused on the end, make and enjoy a cup of coffee, and then turn your computer off for added realism.