output_log.txt not being created when DX11 freezing occurs with Radeon HD 6670 on Win7/Win10

12/2/2016 12:33 AM
Title: output_log.txt not being created when DX11 freezing occurs with Radeon HD 6670 on Win7/Win10
Reproduction Rate: 100%
Blocker? yes
Details:

output_log.txt is not being created when DX11 freezing occurs with Radeon HD 6670 on Win7/Win10.
The client is refusing to crash after freezing but just triggers into the "Not responding" mode.
You have to close the client from the Windows Task Manager by pressing the button "End Task".
No output_log.txt file gets ever generated as the client just freezes instead of crashing.

This was the last time when output_log.txt was created after freezing:
Initialize engine version: 5.4.2p3 (466fe82d1f51)
2016-11-22_163124
Windows 7 Pro 64-bit

Steps to Reproduce:
1) Play the game with a Radeon HD 6000 series GPU on Win7/Win10
2) Enter or Resume in Battle of Solace Bridge, Ardoris or Estgard
3) Hold down the right mouse button and pan the mouse

User Specs:
OS: Windows 10 (10.0.0) 64bit
CPU: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz (4) System RAM: 8074
GPU: AMD Radeon HD 6670 GPU RAM: 1008
SotA.EarlyAccess.Win.64.511.Date.11.21.16

Windows 7 Service Pack 1 (6.1.7601) 64bit
CPU: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz (4) System RAM: 8074
GPU: AMD Radeon HD 6670 GPU RAM: 1008
SotA.EarlyAccess.Win.64.511.Date.11.21.16

 

Thanks @Mischievous Dragon, bug tracked.

 

I have the same problem.

 

If you're hanging or crashing running the game normally, the recommendation is that you use the fix recommended here to prevent the game from hanging or crashing.

For the OP report, I believe the user is intentionally not using the fix to let the team know that an error log is not created when he hangs.

 

I used that fix. I stay on longer before it crashes. It still crashes.

 

This thread is about discussing about the issue that SotA is not generating output_log.txt and the crash folders when SotA hangs. Thanks.