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[resolved] can not get into game

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Elas TheWise, Feb 27, 2019.

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  1. Elas TheWise

    Elas TheWise Avatar

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    1. Title: can not get into game
    2. Reproduction Rate: 100%
    3. Blocker? yes
    4. Details: After patching the QA game this morning on my laptop I can not get in. It loads and I get the login. After logging in I get the loading screen but never see the next choice to enter the game. It just sits on the splash screen. The build is listed as SotA.QA.Win.64.814.Date.02.27.19
    5. Steps to Reproduce: Just loading the game and trying to login.
    6. User Specs:OS: Windows 10 (10.0.0) 64bit CPU: Intel(R) Core(TM) i9-8950HK CPU @ 2.90GHz (12) System RAM: 32626 GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8086
     
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  2. Anpu

    Anpu Bug Hunter

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    Try again. I’m in right now.
     
  3. Belladonna Rose

    Belladonna Rose Bug Hunter

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    still not going past the loading screen. Nothing else happens.
     
  4. Jay Nord

    Jay Nord Bug Hunter

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    Nope, still can't get in, no loading percentage on the loading screen.

    SotA.QA.Win.64.814.Date.02.27.19
     
  5. Elas TheWise

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    same issue still.
     
  6. Anpu

    Anpu Bug Hunter

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    I had the same problem. Tried to login got POTPIE. Then I went back to main menu then tried logging in and it then worked.
     
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  7. Jay Nord

    Jay Nord Bug Hunter

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    Nope, I'm still logging in and getting a load screen with just the QA version on it. :(
     
  8. Kelly O'Shay

    Kelly O'Shay Bug Hunter

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    Patched to QA 809 and logged right in.

    Why did you type in patch 814 in your manually created dev bug template?


    02/27/2019 12:47
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8) System RAM: 12212
    GPU: NVIDIA GeForce GT 740 GPU RAM: 2007
    SotA.QA.Win.64.809.Date.02.26.19
    Area: OverworldIsland
    Area Display Name: Hidden Vale
    Loc: (303.1, -5.8, 280.0)
    Debug: T3ZlcndvcmxkSXNsYW5kfHwoMzAzLjEwOSwgLTUuODI4LCAyODApfCgwLCAtMC44MiwgMCwgMC41NzIpfDIzNy42MTE3fDQ2LjUzNDc3fDIw
     
  9. Jay Nord

    Jay Nord Bug Hunter

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    814 *is* the current build. That's what it says in big yellow text on the upper left corner of my screen. Elas has the same version in the post that started this thread.
     
  10. Elas TheWise

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    Manual typing is required as we can not get into the game to click the bug report link....
     
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  11. Jay Nord

    Jay Nord Bug Hunter

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    Hmm. Both my bug reports this morning in Player Owned Towns & Player Housing had 809 in them. And then I got disconnected, a POTPIE error, restarted the client, patched to 814 and now can't get back in.
     
  12. Elas TheWise

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  13. Elas TheWise

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    I have uninstalled QA and now redownloading. I will update when it has completed patching and I know if I can get in again or not.
     
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  14. Elas TheWise

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    Patching is going super slow for some reason.
     
  15. Elas TheWise

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    After a reinstall I am back on 809, and I can log in.
     
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