1. We have a QA initiative where we work with the community more closely than ever to get your bug reports into the hands of the developers. Please use this forum for LIVE Server bug reporting. Do follow the format below, because it will help us out greatly in responding. If you do not, it's possible your bug report will be misinterpreted, or worse, lost!

    Read BEFORE submitting your first bug: Reporting Bugsā€¦ QA 101 Document
    • Search for your bug before posting in order to avoid duplicate reports.
    • Only reply to an existing thread if you have additional information for the reported bug. ALL extraneous commentary will be deleted to avoid cluttering the reports.
    • Keep your bug report short and factual.
    • There is no need to submit crash logs. Crash data we require is automatically logged.
    Bug Report Template
    1. Title:
    2. Reproduction Rate:
    3. Blocker?
    4. Details:
    5. Steps to Reproduce:
    6. User Specs:
    To get started, use /bug in-game (/devbug if on QA) to auto-create this template. It will even auto-fill some of the required information and open the browser for you. Then take the information that was just saved to your system's clipboard and paste it into a new QA forum post. Thank you bug hunters!
Dismiss Notice
This Section is READ ONLY - All Posts Are Archived

[Resolved] Can't login via Steam

Discussion in 'User Interface (Including Launcher)' started by Glepo, Feb 28, 2019.

  1. Glepo

    Glepo Avatar

    Messages:
    27
    Likes Received:
    9
    Trophy Points:
    3
    Gender:
    Male
    Location:
    Finland
    02/28/2019 20:20
    Title:
    Reproduction Rate: 100%
    Blocker? not really
    Details: login via steam button does not highlight so you can not press it
    Steps to Reproduce: restart client
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (12) System RAM: 16317
    GPU: NVIDIA GeForce GTX 1070 GPU RAM: 8088
    SotA.Win.64.921.Date.02.28.19
    Area: POT_grassland_metropolis_01_template/Ordinis Mortis
    Area Display Name: Ordinis Mortis
    Loc: (310.9, 52.2, -134.5)
    Debug: UE9UX2dyYXNzbGFuZF9tZXRyb3BvbGlzXzAxX3RlbXBsYXRlfE9yZGluaXMgTW9ydGlzfCgzMTAuODY1LCA1Mi4xNjUsIC0xMzQuNTQzKXwoMCwgMSwgMCwgMC4wMDMpfDE3OS42NTYyfDEwfDEuMjU=
     
  2. Lady Morgana

    Lady Morgana Avatar

    Messages:
    178
    Likes Received:
    83
    Trophy Points:
    30
    Gender:
    Female
    Location:
    Caracas, Venezuela
    @Glepo Did you launch the game from Steam?
     
  3. Glepo

    Glepo Avatar

    Messages:
    27
    Likes Received:
    9
    Trophy Points:
    3
    Gender:
    Male
    Location:
    Finland
    Yes. I launched from steam, then uninstalled the game, restarted my computer and reinstalled the game from steam. After that I verified my game files and launched again and still the login through steam button is not highlighting.
     
  4. Abercrombie_McCloud

    Abercrombie_McCloud Avatar

    Messages:
    104
    Likes Received:
    141
    Trophy Points:
    18
    I don't use steam and I am in a login queue for 10 mins now
     
  5. Lord Subtleton

    Lord Subtleton SotA Dev Moderator SOTA Developer

    Messages:
    981
    Likes Received:
    1,289
    Trophy Points:
    93
    Is this still an issue? Sometimes there can be network outages at Steam.
     
  6. Glepo

    Glepo Avatar

    Messages:
    27
    Likes Received:
    9
    Trophy Points:
    3
    Gender:
    Male
    Location:
    Finland
    Yes it is still a problem I can not log in via steam. I uninstalled and reinstalled steam did not help.
     
  7. Lord Subtleton

    Lord Subtleton SotA Dev Moderator SOTA Developer

    Messages:
    981
    Likes Received:
    1,289
    Trophy Points:
    93
    I checked the logs saw that you have been able to log in successfully today. Is your issue now resolved? Or is there possibly another issue not related to login?
     
  8. Glepo

    Glepo Avatar

    Messages:
    27
    Likes Received:
    9
    Trophy Points:
    3
    Gender:
    Male
    Location:
    Finland
    Yes I am able to log in with standalone client but not with steam. I have been trying to resolve my other issue by logging in with standalone client. I made another bug thread about the other problem.
     
  9. Glepo

    Glepo Avatar

    Messages:
    27
    Likes Received:
    9
    Trophy Points:
    3
    Gender:
    Male
    Location:
    Finland
    Latest patch 924 fixed my steam issue and I can log in via steam again :)