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[Resolved] Client Crashes in specific Areas in Towns (790)

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Senash Kasigal, Jan 20, 2019.

  1. Senash Kasigal

    Senash Kasigal Avatar

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    1. Title: Client Crashes in specific Areas in Towns
    2. Reproduction Rate: 100%
    3. Blocker? Yes
    4. Details:
      Coming from this Bugreport, I checked today other cities, trying to narrow down the bug.
      I cheched all possible Entrances from thw OW in the Drachvald Region.
      I found 3 Cities with Client Crashes:
      Spite:
      South Entrance - ok
      North Entrance - ok
      Docks - Crash
      If I enter Spite from South or North Entrance and ran to the Docks, the Client crashes when I reach the Docks Area!
      PoT Covenant of the Phoenix:
      The entrance from the OW it the Side Dock 1 and ok, but if I ran to the Main Docks and enter this Area the Client crashes.
      Dracheninsel:
      The entrance from the OW is the Main Dock. Different from Build 789, I can now enter, but if I ran around in the Main Docks Area, at some point the Client will crashes.
    5. Steps to Reproduce: see details
    6. User Specs: Win 10 Pro 1803, 32 Gb Ram, i7-4790K, nVidia GTX 1080ti OC 417.35
    Edit:
    I changed the Town Spawn Area from Main Docks to a Side Dock so that I can do furter Testing in my PoT.
     
    Last edited: Jan 20, 2019
  2. Senash Kasigal

    Senash Kasigal Avatar

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    Reached our Guildhouse, Keep Island, and now I have constant Client Crashes after resume and trying to move.
    Area: Dracheninsel (POT_island_metropolis_01_template/Dracheninsel) Loc: (-220,1, 77,5, -266,4) DBG: UE9UX2lzbGFuZF9tZXRyb3BvbGlzXzAxX3RlbXBsYXRlfERyYWNoZW5pbnNlbHwoLTIyMC4xLCA3Ny41NDEsIC0yNjYuNDI3KXwoMCwgLTAuOTk2LCAwLCAtMC4wODcpfDE3MC4wMTU4fDEwfDYuMTQxODY=
     
  3. Anpu

    Anpu Avatar

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    With a fresh install of SotA.QA 0-790 from the overworld, I entered Spite and selected the docks entrance. I had no crashes when trying 4 times.

    01/20/2019 08:06
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz (8) System RAM: 16303
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.QA.Win.64.790.Date.01.19.19
    Area: Novia_R5_City_Spite
    Area Display Name: Spite
    Loc: (153.3, 36.0, 270.5)
    Debug: Tm92aWFfUjVfQ2l0eV9TcGl0ZXx8KDE1My4zMTUsIDM2LjAxMywgMjcwLjU0OSl8KDAsIC0wLjc5MywgMCwgMC42MDkpfDI1NS4wMDQyfDEwfDEyLjMxOTk5
     
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  4. Senash Kasigal

    Senash Kasigal Avatar

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    Ok, New Installation and this time I deleted manually the two remaining directories
    • User/AppData/Roaming/Portalarium/Shroud of the Avatar(QA)/...
    • User/AppData/LocalLow/Portalarium/Shroud of the Avatar(QA)/...
    Now, I have no Client Crashes anymore. I hope it stays that way after the next patch.
     
    Last edited: Jan 20, 2019
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  5. Alley Oop

    Alley Oop Bug Brigade – Bug Hunter

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    confirmed. i didn't even have to reinstall, i just used my existing 790 and deleted

    ~/.config/Portalarium/Shroud of the Avatar(QA)/
    ~/.config/unity3d/Portalarium/Shroud of the Avatar(QA)

    and that stopped the crashing, the coil whine i'd been hearing this qa, and a good portion of the hitching. (i suspect it's just the second folder that's to blame.)
     
    Last edited: Jan 20, 2019
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  6. Feeyo

    Feeyo Avatar

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    Interesting thanks,