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[Resolved] Steam login cannot authenticate

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by zyxe, Jun 9, 2018.

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  1. zyxe

    zyxe Avatar

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    I'm trying to log in via Steam as I always do; password is unchanged and I am currently logged in to Steam and when I try to log in, I get put in a queue and a few seconds later I get kicked out of the queue with the message:

    "The server is unable to authenticate your Steam credentials. Please ensure you are running the game through Steam, while logged into the Steam client (not offline mode.)"

    Just a heads up. I'll try logging in with my SoTA password but thought you all should know.
     
  2. liz_the_wiz

    liz_the_wiz Avatar

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    there were steam issues with some other games yesterday so it is likely that this was all a steam issue
     
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  3. Lexie

    Lexie Bear Queen Emeritus

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    If the steam authentication server is offline, just try logging in through SoTA only please. Not much we can do about steam's downtime but it looks like this is resolved :)
     
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