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[Responded] Broken Arrow

Discussion in 'Release 44 Bug Forum' started by Calan Caitin, Jul 28, 2017.

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  1. Calan Caitin

    Calan Caitin Avatar

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    2) 100% so far
    3) no
    4) I have a stack of arrows in my supply chest that is 92,100 arrows. It is red and I can't take any. Since I'm an archer, that is kind of a big deal. So I just bought another stack of 144k from the vendor. It is also red and can't be moved, but is in my backpack and I am grossly overweight.
    5) Buy or move any large quantity stack of arrows I guess.
    6) OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz (4) System RAM: 8143
    GPU: NVIDIA GeForce GTX 960 GPU RAM: 2016
     
  2. Calan Caitin

    Calan Caitin Avatar

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    This needs some immediate attention please. I have rezoned, restarted from login and completely shut down and restarted. The arrows are still red in both the chest and my backpack. I am unable to move or play with this much weight in my backpack.
     
  3. Calan Caitin

    Calan Caitin Avatar

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    Could one of the devs or game masters at least move these arrows out of my pack and into the bank or something so I could at least play the game if no fix for them is in the near future?
     
  4. Lord Subtleton

    Lord Subtleton Developer Emeritus

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    This is already in our tracking system as issue # 49096. Sorry you encountered this problem. I'll let the CS team know about this, see if there is a temporary solution here.
     
  5. Lexie

    Lexie Bear Queen Emeritus

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    @faceman Can you please contact our customer support team at support@portalarium.com with the information, including your in-game name and the amount of gold you spent on arrows. I know the thing is you just want your character to move again. Thank you!

    I am also sorry this happened.
     
  6. Calan Caitin

    Calan Caitin Avatar

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    I found a solution for my problem. I stripped down and stored everything in my pack I could and had a guild mate kill me. The arrows went into the oracle ransom system, so now I can move around freely again. I can reclaim the arrows once a patch fixes the issue... as along as it's within 30 days. =)
     
  7. Lexie

    Lexie Bear Queen Emeritus

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    Wow, great workaround. I'm so glad the Price of the Oracle picked your arrows!
    whew.
    I assume you put in the # of arrows you wanted total and ended up with lots more arrows than you had intended?
     
  8. Calan Caitin

    Calan Caitin Avatar

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    When I buy arrows I buy them in bulk. I just thought the ones in my storage locker was bugged so bought the 144k worth to use in the meanwhile. The Oracle only picked the arrows because I left no other choice. Everything else was in storage I had in my pack that could be looted. I was a little surprised it worked myself, but hey... And thank you Sarah for your response and offer to help. The devs do care! Great work all.
     
  9. High Baron O`Sullivan

    High Baron O`Sullivan Avatar

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    is everything.
    @Lexie I have this exact issue. Have a stack of over 100k arrows in my bank. Cannot unstack, cannot use due to weight. Says cannot unstack because it exceeds stack limit of 32652
     
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