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[Responded] Can't log in through Steam - authentication error

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Rae Averille, Oct 14, 2023.

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  1. Rae Averille

    Rae Averille Avatar

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    10/14/2023 10:36
    Title: Steam authentication error
    Reproduction Rate: Intermittent
    Blocker? Not if you can login without Steam
    Details: Trying to login through Steam gives an authentication error
    Steps to Reproduce: Click the Login through Steam button
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: 12th Gen Intel(R) Core(TM) i7-12700K (20) System RAM: 32509
    GPU: NVIDIA GeForce RTX 3070 GPU RAM: 8032
    SotA.Win.64.1674.Date.10.02.23
    Area: POT_forest_metropolis_01_template/Jade Valley
    Area Display Name: Jade Valley
    Loc: (-171.7, 75.0, 241.2)
    Debug: UE9UX2ZvcmVzdF9tZXRyb3BvbGlzXzAxX3RlbXBsYXRlfEphZGUgVmFsbGV5fCgtMTcxLjY2MSwgNzUuMDM5LCAyNDEuMjM4KXwoMCwgMC4wNTcsIDAsIC0wLjk5OCl8MzUzLjQ2MjN8MTB8MTYuMDgzMzU=
    https://discord.com/channels/179618786972925952/696288900238409738/1162760765871230976
     
    Rae Averille, Oct 14, 2023
    #1
  2. Echondas

    Echondas Bug Hunter Bug Moderator

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    Try completely quitting Steam (right click the tray icon and click exit) - and reloading it. Sounds like some session cookie or other authentication info isn't matching up.

    If that doesn't help, reboot your system.

    Please reply with your results,

    Thanks.


    {Pasted image for my convenience}
    [​IMG]
     
    Echondas, Oct 14, 2023
    #2
  3. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    Ravalox, Oct 14, 2023
    #3