1. We have a QA initiative where we work with the community more closely than ever to get your bug reports into the hands of the developers. Please use this forum for LIVE Server bug reporting. Do follow the format below, because it will help us out greatly in responding. If you do not, it's possible your bug report will be misinterpreted, or worse, lost!

    Read BEFORE submitting your first bug: Reporting Bugsā€¦ QA 101 Document
    • Disable all Lua Add-Ons by using '/lua unload' in local chat or temporarily move all files/folders out of the SotA Lua folder then restart the game.
      Ensure the issue still occurs before submitting a bug; Support staff will not debug Add-On issues
    • Search for your bug before posting in order to avoid duplicate reports.
    • Only reply to an existing thread if you have additional information for the reported bug. ALL extraneous commentary will be deleted to avoid cluttering the reports.
    • Keep your bug report short and factual.
    • There is no need to submit crash logs. Crash data we require is automatically logged.
    Bug Report Template
    1. Title:
    2. Reproduction Rate:
    3. Blocker?
    4. Details:
    5. Steps to Reproduce:
    6. User Specs:
    To get started, use /bug in-game (/devbug if on QA) to auto-create this template. It will even auto-fill some of the required information and open the browser for you. Then take the information that was just saved to your system's clipboard and paste it into a new QA forum post. Thank you bug hunters!
Dismiss Notice
This Section is READ ONLY - All Posts Are Archived

[Responded]My gear is just disapering.

Discussion in 'Items & Inventory' started by Bloodyedge, Jan 26, 2018.

  1. Bloodyedge

    Bloodyedge Avatar

    Messages:
    0
    Likes Received:
    0
    Trophy Points:
    0
    So... I equip a different set of gear and now the other set is MIA. Swapped out my bone set for my fully enchanted leather set and went to drop my bone set into the bank and its all gone. My leather set is also missing my pants... I seem to be having a problem with gear just disappearing. It took all my money to get that bone set made and its just gone now. Any help would be great. Thank you.
     
  2. Lexie

    Lexie Bear Queen

    Messages:
    839
    Likes Received:
    2,901
    Trophy Points:
    93
    @Bloodyedge
    Do you have those items locked at the top of your inventory? Check your bag via keyword search? Also make sure your bank filters are set to show it?
    Can you restart your client and check again please?

    If you still have issues, can you email support@portalarium.com please?
     
  3. Bloodyedge

    Bloodyedge Avatar

    Messages:
    0
    Likes Received:
    0
    Trophy Points:
    0
    sorry it took so long to get back to you. i did check bank bags and filters. and still nothing. i will send email also.