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[Responded] Random FPS stutters\freezes

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by zagaroth, Dec 2, 2021.

  1. zagaroth

    zagaroth Avatar

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    1. Title: Random FPS stutters\freezes
    2. Reproducible = yes
    3. Blocker = not exactly but very annoying
    4. Details: I am continually getting random FPS stutters\freezes. They don't last long, normally less than a second, but it is very annoying. I have tried disabling all graphical options in the game and setting the graphics as low as they can go but the issue persists.
    5. Steps to Reproduce: Play the game.
    6. User Specs: RAM = 16 GB / CPU = Ryzen 5 2600 3.4 GHz / GPU = Nvidia GeForce GTX 1060 6GB / OS = Windows 10
     
    Last edited: Dec 3, 2021
    zagaroth, Dec 2, 2021
    #1
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  2. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    @zagaroth are you running any lua mods? see if they disappear if you remove them.
     
    Alley Oop, Dec 2, 2021
    #2
  3. zagaroth

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    zagaroth, Dec 3, 2021
    #3
  4. zagaroth

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    Any other suggestions?
     
    zagaroth, Dec 4, 2021
    #4
  5. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    can you run the /bug command in game and post the output here? i'd like to make sure that the hardware you have is what the game is actually seeing.
     
    Alley Oop, Dec 4, 2021
    #5
  6. zagaroth

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    Didn't know this command basically creates the bug report for me lol. Below is that output

    12/04/2021 20:07
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: AMD Ryzen 5 2600 Six-Core Processor (12) System RAM: 16310
    GPU: NVIDIA GeForce GTX 1060 6GB GPU RAM: 6052
    SotA.Win.64.1492.Date.12.03.21
    Area: Ardoris
    Area Display Name: Ardoris
    Loc: (95.3, 50.9, 18.5)
    Debug: QXJkb3Jpc3x8KDk1LjM0NSwgNTAuODU1LCAxOC40NTcpfCgwLCAwLjk5LCAwLCAtMC4xNDQpfDE5Ni4xNzE5fDI0LjMzNTU0fDYuOTU3OTkz
     
    zagaroth, Dec 4, 2021
    #6
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  7. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    @Echondas, do you have any ideas on this? nothing is sticking out for me
     
    Alley Oop, Dec 4, 2021
    #7
  8. zagaroth

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    Any chance of an update? As I stated before, it is not the end of the world, but I would like to fix it. It can be very detrimental when I am trying to heal while in a party.
     
    zagaroth, Dec 7, 2021
    #8
  9. Anpu

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    This is happening when you are in a party and trying to heal other players?
     
    Anpu, Dec 7, 2021
    #9
  10. zagaroth

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    Not just in a party. It happens no matter what I am doing. I was just stating that it happens to affect the gaming experience during parties, and I normally heal in those parties.

    Edit: To clarify, this issue happens no matter what I do in the game. It does seem to get worse the longer I am in the game and the more I travel to different zones. I have not narrowed that down exactly, but I will start trying to narrow it down more.
     
    zagaroth, Dec 8, 2021
    #10
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  11. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    the next time you see it happening, check how much memory the process is using and how much you have left.
     
    Alley Oop, Dec 8, 2021
    #11
  12. zagaroth

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    Will do. I played for about 45 minutes last night in the Elysium mines and I never had an issue.
     
    zagaroth, Dec 9, 2021
    #12
  13. Echondas

    Echondas Bug Hunter Bug Moderator

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    This sounds like hitching? Once I'm in a scene I plan to spend some time in, I usually quit and reload to keep things clean.
     
    Echondas, Dec 13, 2021
    #13
  14. zagaroth

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    That is exactly what I started to do. It seems to help with the issue. Is there anything else I can try or is this the best solution for the moment?

    P.S. Sorry for the late response. I live near the tornados that hit Kentucky and we lost power for almost a week.
     
    zagaroth, Dec 15, 2021
    #14
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  15. Echondas

    Echondas Bug Hunter Bug Moderator

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    No worries, glad you are well after going through that situation.

    I think what we both noticed is related to the Unity engine and sometimes how it handles "Garbage Collection". From watching the Twitch streams, I've heard Chris reference hoping to move to a newer version of Unity which might alleviate some of this.
     
    Echondas, Dec 16, 2021
    #15