Stuck on bridge terrain

1. Title: Stuck on bridge terrain
2. Reproduction Rate: 100%
3. Blocker? No
4. Details: Trying to step onto the bridge from a certain angle hangs the character on the terrain
5. Steps to Reproduce: location - Area: Central Brittany (Novia_R3_City_Brittany) Loc: (477.7, 25.1, -6.7) While nearly flush with the stone wall, facing South, attempt to step onto the bridge. Character does not step up onto it; rather they are butting against it. The terrain could be smoothed a bit here, or modify the ability of the player to step up over varying terrain, as this appears to happen often.
6. User Specs: in sig

 

Thanks for the information!

Julyn