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Sudden CTD after entering Solace Bridge

Discussion in 'Release 26 Bug Forum' started by bushwhacker2k, Feb 16, 2016.

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  1. bushwhacker2k

    bushwhacker2k Avatar

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    I got a new folder called "2016-02-16_223646" with "crash.dmp", "error" and "output_log" in it.

    What should I do with these, specifically?
     
  2. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    They get sent to us automatically when they are produced. If possible, we could benefit from knowing details about the system you use to play our game. While in game, if you could use the chat command for /bug, it will copy useful information for you to paste here to help us investigate and isolate the issue better. By any chance are you playing on Linux?
     
  3. bushwhacker2k

    bushwhacker2k Avatar

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    2/20/2016 1:27 AM
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 7 Service Pack 1 (6.1.7601) 64bit
    CPU: Intel(R) Core(TM) i7 CPU Q 820 @ 1.73GHz (8) System RAM: 16373
    GPU: AMD Mobility Radeon HD 5800 Series GPU RAM: 1010
    SotA.EarlyAccess.Win.64.381.Date.02.17.16
    Area: Ardoris
    Loc: (116.5, 53.0, -64.0)

    I'll use /bug more often (but for obvious reasons it wasn't available at the time of my crash).

    EDIT: Thank you once again for responding, I wasn't sure I was getting heard previously.
     
  4. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Has this issue occurred again? Consistently? Or did it only happen the one time? Thanks. We're till investigating this.
     
  5. bushwhacker2k

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    Only happened once so far, but it was eerie enough that I felt compelled to report it.

    I'm getting slightly better at these bug reports- let me know if there's anything else I should add.
     
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