support...

Discussion in 'New Player Welcome' started by nexus11, Oct 27, 2019.

  1. nexus11

    nexus11 Avatar

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    Where can i find tech support about game account and login...? Cant log in into old account....
     
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  2. Lazarus Long

    Lazarus Long Avatar

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  3. skeggy Media

    skeggy Media Avatar

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  4. AlienwareX

    AlienwareX Avatar

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    I sent an email 2 months ago and didn't get any reply yet.

    Good luck….
     
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  5. Oracle Watcher

    Oracle Watcher Moderator

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    Bzzt. New CS person has just started as well well as a new support ticket system. If you have a support ticket in the past, and it wasn’t recently answered, try submitting it again now.
     
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  6. Chris

    Chris Tech Lord Moderator SOTA Developer

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    Our support person started last weekend. We should be back to 1 week or less response. I hit all the tickets within the last 2 months before she took over.
     
  7. Warrior B'Patrick

    Warrior B'Patrick Avatar

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    Greetings
    Chris did a great job of "Hitting" my 2 month old problem of a POT transfer before the new CS person started. I know communication is lacking some time but they have not had a CS person for some time now also. I am very happy and enjoying my new POT thanks to Chris and Sannio. Maybe its how you asked.