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Taming Necklace (with pet) - pets disappear from item

Discussion in 'Items & Inventory' started by Kyri, Apr 6, 2020.

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Have you lost a taming necklace item containing a pet?

  1. 0 Times ( and you Tame )

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  2. 1 Time

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  3. 2-4 Times

    100.0%
  4. 5 Times

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  5. Don't Tame

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  1. Kyri

    Kyri Avatar

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    Has this happened to other tamers and what are you observations? It will be hard to fix the code if we don't know how to re-produce the behavior.

    Taming Necklace +1 ( Lupine Destroyer )
    Taming Necklace +1 ( Polar Destroyer )

    Turned into:

    Taming Necklace +1
    Taming Necklace +1

    (made by the same player crafter from original items above)

    Both times on the same day, I was adventuring with the respective pet then zoned (1 re-log and 1 recall) and the pet disappeared and I could not re-summon because the original item was modified somehow. Instead on my person was the empty necklace. Both necklaces with the pets were locked to my inventory. A guild mate said this has happened to him too. When it happened to him multiple times, he believes it may have been when he was not taming specialist. I am also not a taming specialist. I've used different pets since, and this bug has not happened again. I've also made a conscious effort to un-summon my pet before zoning in case that is an underlying factor.

    Character: Tre Phoenix
     
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  2. Kyri

    Kyri Avatar

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    Lost pet again and ended up with a useless, no-trade necklace yesterday, however, cause this time was different. I came back from afk and my summoned pet was gone. I suspect it ran off and got killed. There is a 5 minute timer to rez your pet or you lose it.
     
  3. Gwendolyn Obscuro

    Gwendolyn Obscuro Avatar

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    I have not lost any pets in several releases. The ones I lost previously were either due to specific bugs that have been resolved (did not allow resurrection of pet) or were presumably due to the pet dying.

    Is it possible that in all of these instances your pet died before you left the scene? If you know the dates of the losses and at least one of your chat tabs has combat(party) checked you can search the chat logs for pet deaths. I have done that in the past and have learned even if a scene seems safe if there is even the tiniest bit of lava then your pet will find it, swim in it and die. If you leave the scene after a pet dies the pet will be lost even without waiting the 5 minutes.

    The no-trade necklace is interesting. Is it no-trade even after logging out of the game and back in? If so I'll have to test that on QA. Prefer not to lose the pets on live. I am certain that when I lost pets in the past the necklaces did not become no-trade but I think I remember at least one being red/in a bad state until I relogged.

    If after consulting your chat logs you are pretty sure these pets were lost due to a bug let me know your in game character name and what pet you lost and I can send you a replacement. I try to replace pets killed by bugs when I hear about them.
     
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  4. Gwendolyn Obscuro

    Gwendolyn Obscuro Avatar

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    So this advice does not seem to be true. I was able to leave a scene, go into a different scene and then still rez my pet. I swear that did not used to be the case. Maybe I'm wrong or maybe whenever that changed introduced whatever bug makes the necklaces untradable?

    (Also one of the devs should probably look up one of these non-trade necklaces in the database logs to see if it provides any hints)
     
  5. Gwendolyn Obscuro

    Gwendolyn Obscuro Avatar

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    One more question for you @Kyri -

    Assuming you are pretty sure your pet did not die before you changed scenes can you let us know what scene you went into or out of when the pets were lost? I ask this because there is a current bug where your pet is dismissed when you enter South Drachvald Spur using the north entrance. In that case you don't lose the pet from the necklace but it does show how this issue could be scene specific and why the rest of us are able to constantly change scenes without losing pets.
     
  6. MasterMantis

    MasterMantis Avatar

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    1. Title: tamed creature vanish
    2. Reproducible? won't know..yes?? twice time happened till now..
    3. Blocker? ...losing pets over pets..not blocking but frustrating and time/moneywasting
    4. Details: unsummoned pet, from ur weared taming necklace vanish
    5. Steps to Reproduce: go to troll in ravensmoor, summon your pet and kill the troll.
      dismiss your pet and go to the rock in the water (coords -187,0, 12,8, -5,9)
      forget about ur character there , be sure that your pet is dismissed.
      when u come back from your AFK ( 10/20 mins) you will hav your taming necklace on but no pets inside it..
      taming collar looks green in your inventory even if unlocked

      i'm 100% sure that both times pet were dismissed and didn't die in the process..they just vanish

      edit ; tnx for moving in correct section
     
    Last edited: Apr 30, 2020
  7. MasterMantis

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    [​IMG] https://ibb.co/H7KwNk7

    here is a quick cut of resulting taming necklace, will keep both if they are needed for further investigations

    char : Mendrel
     
    Last edited: Apr 30, 2020
  8. Gwendolyn Obscuro

    Gwendolyn Obscuro Avatar

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    If you send me a message here or in game (character Gwendolyn Obscuro) letting me know what pet you lost due to this bug I will mail you a replacement pet.

    I'll also try your steps to reproduce the bug. Thanks for putting in some details. The more info the devs are given the better. Also in case you don't know typing /bug in the in game chat when a bug occurs will put some additional info into your clipboard that you can then paste into your bug report.
     
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  9. MasterMantis

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    i lost a Razorback Destroyer and an Obsidian Bear..still have both locked collars in my inventory if any dev wanna check them..
    as soon i got a little time i'll tame a little wolf and i'll try to reproduce bug again for more details.

    would like to focus on "dismiss pet function" and "summon another (magical) pet" to check if this bug is related on one of those aspects