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the nameplates, the sky and snow are turning off and on in Vertas by a directional thing

Discussion in 'Release 35 Dev+ Bug Forum' started by Daenerys Targaryen, Oct 21, 2016.

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  1. Mischievous Dragon

    Mischievous Dragon Riparian Reaper

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    10/21/2016 10:48 AM
    Title: the nameplates, the sky and snow etc. are turning off and on in Vertas by a directional thing
    Reproduction Rate: 100%
    Blocker? yes
    Details:

    The nameplates, the healthbar above player's head, the sky, snow, water and fire on campfires are turning off and on in Vertas by a directional thing.
    The bug triggers already at the entrance gate upon your arrival to Vertas. *EDIT 10/22/2016 6:23PM*
    The bug occurs both in Fullscreen mode and in Windowed mode.

    Error messages: none
    Warning message (each time you enter Vertas):

    Message
    =======
    The tree European_White_Birch_Mobile_Winter_Billboard couldn't be instanced because the prefab contains no valid mesh renderer.

    Time
    ====
    11:14:19.079

    StackTrace
    ==========

    *EDIT 10/24/2016 3:25PM*
    Steps to Reproduce:
    1) Enter Vertas
    2) Turn the camera round 360 degrees by holding down the right mouse button OR Rotate your Avatar round 360 degrees by holding down [ or ] (US Keyboard layout)

    *EDIT 10/22/2016 7:04PM*
    or

    1) Resume in Vertas instead of entering Vertas from the Overland map
    2) Turn the camera round 360 degrees or rotate your Avatar round 360 degrees.


    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz (4) System RAM: 8147
    GPU: AMD Radeon HD 6670 GPU RAM: 1008
    Driver Date: 4 November 2015
    Driver Version: 15.201.1151.1008
    Quality Level: Fastest and Beautiful
    Fullscreen ON / Resolution: 1920x1080, 50Hz and Windowed Mode ON / Resolution: 1600x900, 50Hz
    SotA.EarlyAccess.QA.Win.64.404.Date.10.18.16
    Area: Novia_R8_City_Vertas
    Locations:
    *EDIT 10/22/2016 6:23PM*:
    (-46.4, 40.0, -212.1)
    (-39.6, 27.1, -102.0) (Youtube video)
    (-46.9, 40.1, -212.6) (Screenshots #1, #2, #3, #4)
    (-37.7, 27.2, -93.4) (Screenshots #5, #6, #7, #8)
    (64.5, 21.7, 8.4) (Screenshots #10, #11)



    Screenshot #1:
    [​IMG]

    Screenshot #2:
    [​IMG]

    Screenshot #3:
    [​IMG]

    Screenshot #4:
    [​IMG]

    Screenshot #5:
    [​IMG]

    Screenshot #6:
    [​IMG]

    Screenshot #7:
    [​IMG]

    Screenshot #8:
    [​IMG]

    Screenshot #10:
    [​IMG]

    Screenshot #11:
    [​IMG]

    Screenshot #12:
    [​IMG]

    Video:
     
    Last edited: Oct 24, 2016
  2. Balec Fares deCani

    Balec Fares deCani Avatar

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    Thanks for the detailed report! Tracked for resolution.

    FYI - can't replicate this at the reported, or any, coordinates/settings:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8) System RAM: 32706
    GPU: NVIDIA GeForce GTX 780 Ti GPU RAM: 3038
    SotA.EarlyAccess.Win.64.404.Date.10.18.16
    Area: Novia_R8_City_Vertas
    Loc: (-38.1, 27.2, -94.1)
     
    Last edited: Oct 21, 2016
  3. Mischievous Dragon

    Mischievous Dragon Riparian Reaper

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    This might be specific to my unique setup. To reproduce this issue externally, you should use a setup similar to mine (an AMD Radeon™ HD 6000 Series GPU with 1GB Video RAM). This issue might be only AMD Radeon related.

    Reproduced for 405.
    10/22/2016 9:34 AM
    Reproduction Rate: 100%
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz (4) System RAM: 8147
    GPU: AMD Radeon HD 6670 GPU RAM: 1008
    SotA.EarlyAccess.Win.64.405.Date.10.20.16
    Area: Novia_R8_City_Vertas
    Loc: (-46.4, 40.0, -212.1)
     
    Last edited: Oct 22, 2016
  4. Mischievous Dragon

    Mischievous Dragon Riparian Reaper

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    @Balec Fares deCani This issue seems to be AMD Radeon related.
    I tried Intel HD Graphics 2000 GPU on the same pc
    and I am not seeing this happening with Intel HD 2000.

    10/22/2016 6:47 PM
    Reproduction Rate: 0%
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz (4) System RAM: 8072
    GPU: Intel(R) HD 2000 Graphics GPU RAM: 848
    SotA.EarlyAccess.Win.64.405.Date.10.20.16
    Area: Novia_R8_City_Vertas
    Loc: (-46.7, 40.1, -210.8)
     
    Last edited: Oct 22, 2016
  5. Mischievous Dragon

    Mischievous Dragon Riparian Reaper

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    10/22/2016 11:21 PM
    More details:
    @Balec Fares deCani I had to install Ubuntu 14.04 to my pc to test, if I can reproduce this issue on Ubuntu.
    This issue is not reproducing in Ubuntu Linux with AMD Radeon HD 6670 GPU at all.
    This issue seems to be AMD Radeon HD 6670/Win10/a directional thing related.
    I have already the newest drivers for AMD Radeon 6670 installed for my Win10 and I have been using the same drivers for Radeon 6670 GPU for a long time (almost for 12 months) in Win10.
    Vertas is unplayable in Win10 with my AMD Radeon HD 6670 GPU.
    So each time I wanna play in Vertas, I have to exit Windows and play the Vertas part using my Ubuntu OS.
    This is very inconvenient and disturbing.

    Workaround for the issue: Exit Windows and restart the pc to Ubuntu, if you want to play in Vertas with AMD Radeon HD 6670 GPU on my pc.

    Tested on Ubuntu Linux:
    10/22/2016 10:55 PM
    Reproduction Rate: 0%
    User Specs:
    OS: Linux 3.19 Ubuntu 14.04 64Bit
    CPU: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz (4) System RAM: 7863
    GPU: Gallium 0.4 on AMD TURKS GPU RAM: 512 (AMD Radeon HD 6670 1GB RAM GPU in the reality)
    SotA.EarlyAccess.QA.Linux.64.405.Date.10.20.16
    Area: Novia_R8_City_Vertas
    Loc: (-46.9, 40.1, -210.7)

    Screenshots (the game is working as intented in Ubuntu OS, the bug is not occurring in Ubuntu OS):
    [​IMG]
    [​IMG]
    [​IMG]
    [​IMG]
     
  6. Mischievous Dragon

    Mischievous Dragon Riparian Reaper

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    Reset AMD Radeon software to "Factory Defaults" has resolved this issue.
     
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