Why did my payment plan change

Discussion in 'General Discussion' started by Akepak, Sep 2, 2015.

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  1. Akepak

    Akepak Avatar

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    I only pledged $45 but now it says right under pledges $80 next to the payment options I had already paid my full amount. They have charged me in the 3 months I just noticed
     
    Akepak, Sep 2, 2015
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  2. Sir Frank

    Sir Frank Master of the Mint

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    Did you cancel your payment plan?
    Payment plans don't stop automatically.
     
    Sir Frank, Sep 2, 2015
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  3. 4EverLost

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    They have this at the bottom of monthly payment charges right above accept term button.

    Notes: 1) Payment plans are not canceled automatically after reaching the desired pledge, and must be canceled manually, which can be done at any time. 2) A monthly service fee will be added to your payment as shown on the following page.
     
    4EverLost, Sep 2, 2015
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  4. Akepak

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    I thought I was just doing $45 and that was it and I did pay that back in wintertime but I never cancelled anything till now
     
    Akepak, Sep 2, 2015
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  5. Akepak

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    Bunch of conartists
     
    Akepak, Sep 2, 2015
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  6. Sir Frank

    Sir Frank Master of the Mint

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    Well, it's not their fault if people don't read the instructions.
    What you need to do is send a polite message to support@portalarium.com, tell them what happened, and see if they'll help you out.
    That would be a better solution than calling them con artists.
     
    Sir Frank, Sep 2, 2015
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