Need help

Discussion in 'New Player Welcome' started by sabrewlf, Apr 6, 2018.

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  1. sabrewlf

    sabrewlf Avatar

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    Got the game on steam and created an account but when i go to play the game i cant login through steam and i cant link my account to steam
     
  2. Vladamir Begemot

    Vladamir Begemot Avatar

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    You've tried linking through the shroud website? Under My Account -> far right tab links accounts.
     
  3. sabrewlf

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    i dont have the option to link accounts under the game client tab i just have more info which takes me to a faq
     
  4. Nick

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    Are you able to display the screen shot what you see when you click on the play button?

    I recall that you needed to click on something else.
     
  5. Feeyo

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    Try resetting your password in your account: https://www.shroudoftheavatar.com/ -> account.
    Then log into the client through the normal login method.

    As when you created an account or changed your password through the website, the steam login will not work anymore.
     
  6. sabrewlf

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    i go to play offline game click login through steam and get error has occured if i try to sign into the website using steam it just loops back to login
     
  7. Sinie

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    Have u downloaded game via Steam? Done all updates.
     
  8. sabrewlf

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    yeah i downloaded it from steam and i can click play on steam but it wont let me login through steam just gives me an error
     
  9. Feeyo

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    Ignore the steam login method, just use the regular login method with username and password.
     
  10. majoria70

    majoria70 Avatar

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    Did you check your virus protection to make sure it is not allowing shroud of the avatar access and could we get a little more info @sabrewlf to help like what did the error say and do you have system requirements to play this game since it is fairly high compared to some games for some systems.

    What are the System Requirements for Shroud of the Avatar?
    Windows
    Minimum:

    • OS: Windows 7 64 bit or newer
    • Processor: Quad Core 2.4 GHz or faster
    • Memory: 8 GB RAM
    • Graphics: DirectX 11 Compatible NVIDIA 960 / AMD 560
    • Network: Broadband Internet connection (Not required for Offline Mode)
    • Hard Drive: 22 GB available space
    Recommended:

    • Processor: Quad Core 2.8GHz or faster
    • Memory: 12 GB RAM
    • Graphics: DirectX11 Compatible AMD Radeon R9 / NVIDIA GeForce GTX 1070
    • Hard Drive: SSD
    Mac OS X
    Minimum:

    • OS: 10.8.5 (Mountain Lion) or newer
    • Processor: Quad Core 2.4 GHz or faster
    • Memory: 8 GB RAM
    • Graphics: DirectX 11 Compatible NVIDIA 960 / AMD 560
    • Network: Broadband Internet connection (Not required for Offline Mode)
    • Hard Drive: 22 GB available space
    Recommended:

    • Processor: 2.4 GHz Intel Core 2 Duo (Dual-Core)
    • Memory: 12 GB RAM
    • Graphics: DirectX 11 Compatible NVIDIA GTX 1070 / ATI Radeon HD 5870
    • Hard Drive: SSD
    SteamOS + Linux
    Minimum:

    • OS: Ubuntu 10.10 or newer officially but most linux flavors supported
    • Processor: Quad Core 2.4 GHz or faster
    • Memory: 8 GB RAM
    • Graphics: DirectX 11 Compatible NVIDIA 960 / AMD 560
    • Network: Broadband Internet connection (Not required for Offline Mode)
    • Hard Drive: 22 GB available space
    Recommended:

    • Processor: Quad Core Processor 2.8GHz or faster
    • Memory: 12 GB RAM
    • Graphics: DirectX 11 Compatible NVIDIA GTX 1070 / ATI Radeon HD 5870
    • Hard Drive: SSD
    Besides the system specification to run the game, the following firewall ports must be open for the Launcher and Game Client to run properly.
     
  11. sabrewlf

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    still happening ok so heres what happend i got the game on steam downloaded it through steam but cant login through steam it just says an error occured and if i sign into the website with steam it just loops back to sign in i cany use the normal launcher because i have no pledge just the game on steam and i cant link it to this account i made
     
  12. LiquidBlaze

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    I usually direct people in instances as these if they don't have the standalone client, to just get that and login with steam credentials... I think that dl is on the main website possibly confusingly under free trial. Through steam... your patches will be bigger and other such undesirable things. I hope this helps. Good luck friend!
     
  13. Nick

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    So were you able to log in to the website - > accounts page? Not the forums page. And logging in with the username and password that you created. (not log in with steam credentials)
     
  14. sabrewlf

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    yeah i can get to the account page but theres no option to link to steam for me
     
  15. sabrewlf

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    its fixed now i am able to login through steam and link accounts THANK YOU to everyone who helped
     
    Vladamir Begemot and LiquidBlaze like this.
  16. Vladamir Begemot

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    Yaaaaaay!
     
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