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Client hangs/crashes when I use "Local Destinations"

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Barugon, Jan 17, 2019.

  1. Jaesun

    Jaesun Avatar

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    I’ll try the new patch. If that still happens, I’ll try a new full install to see what happens then. I have good internet speed.
     
  2. Jaesun

    Jaesun Avatar

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    Updated to patch 790. Logged into world map from Dragomir Mori. Ran to several towns, to get the "Enter" button in all the areas around Aerie. No problems.

    Ran to central brittany. After moving to several towns, to get the "Enter" button, it finally crashed at some point.

    Uninstalled SotA QA. Restarted computer. Installed SotA QA , 0 ->790. Restarted computer. Started on world map. Started to run around the various towns near central brittany. NO Crashing.

    For this specific issue, you will possibly need to just do a full install (?).

    01/19/2019 21:34
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz (8) System RAM: 16303
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.QA.Win.64.790.Date.01.19.19
    Area: Novia
    Area Display Name: Novia
    Loc: (102.6, 12.8, 85.0)
    Debug: Tm92aWF8fCgxMDIuNjM2LCAxMi44MiwgODQuOTgpfCgwLCAwLjI1NCwgMCwgMC45NjcpfDMxLjA4ODU0fDI4LjY1NDg1fDQw
     
  3. Barugon

    Barugon Avatar

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    I did an update first then I installed Fedora (moving from Ubuntu) and did a completely new install.
     
  4. Barugon

    Barugon Avatar

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    @BurningToad
    If I run down the hill in my island POT toward the docks, the client will crash, at the same spot, every time.

    01/19/2019 23:34
    User Specs:
    OS: Linux 4.19 64bit
    CPU: AMD Ryzen 7 1700 Eight-Core Processor (8) System RAM: 32160
    GPU: GeForce GTX 1070/PCIe/SSE2 GPU RAM: 8192
    SotA.QA.Linux.64.790.Date.01.19.19
    Area: POT_island_metropolis_01_template/Mystic Isle
    Area Display Name: Mystic Isle
    Loc: (17.7, 84.4, -84.6)
    Debug: UE9UX2lzbGFuZF9tZXRyb3BvbGlzXzAxX3RlbXBsYXRlfE15c3RpYyBJc2xlfCgxNy42ODMsIDg0LjM2NiwgLTg0LjY0Myl8KDAsIC0xLCAwLCAwLjAwMil8MTgwLjIyOTJ8MTB8NS45OTc1OQ==
     
  5. Feeyo

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  6. Barugon

    Barugon Avatar

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    Last edited: Jan 21, 2019
  7. Barugon

    Barugon Avatar

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    @BurningToad
    This is definitely related to Reflection Quality. Regardless of the other graphics settings, if it's set to High then the client will crash, If I set it to Medium then it doesn't crash.
     
    Last edited: Jan 21, 2019
  8. Senash Kasigal

    Senash Kasigal Avatar

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    Can confirm this.
    After a complete Reinstall with all directories and standard settings I had no crashes.
    After reading this, I changed the Reflection setting to high and had immediately a Client Crash.

    Edit:
    Area: Dracheninsel (POT_island_metropolis_01_template/Dracheninsel) Loc: (15,9, 69,9, -150,9) DBG: UE9UX2lzbGFuZF9tZXRyb3BvbGlzXzAxX3RlbXBsYXRlfERyYWNoZW5pbnNlbHwoMTUuOTI1LCA2OS45MzcsIC0xNTAuOTAyKXwoMCwgMSwgMCwgMC4wMjcpfC0xNjcuOTk3MXwyMS45Mzc4NHw3LjQ0MDAx
     
    Barugon and Jaesun like this.
  9. BurningToad

    BurningToad SotA Dev Moderator SOTA Developer

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    Thanks very much for these continued reports, they are very helpful! The next QA build I am uploading now is back on Unity 2018.2. Perhaps yall could test the same things there to see if it causes a crash. Then, I will likely do another QA build back on 2018.3 with the highest reflection setting disabled.
     
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  10. BurningToad

    BurningToad SotA Dev Moderator SOTA Developer

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    Actually, QA build 792 has serious problems and will not be published, and since yall have helped us figure out the crash issue on 2018.3, the next QA build will probably be 2018.3 with some reflection changes to hopefully prevent the crashes.
     
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  11. Feeyo

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    It was a bit disappointing to hear you are rolling back to our live unity. This tho is better news :)
     
  12. Barugon

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    Played a bit last night and only crashed once when entering Bloodriver Forrest. However, the live client sometimes crashes when changing scenes too.
     
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