Color Commentary on Bugs, Suggestions, etc. = Not Helpful

Discussion in 'Announcements' started by DarkStarr, Jun 28, 2018.

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  1. DarkStarr

    DarkStarr Executive Producer SOTA Developer

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    We completely understand that it can be very frustrating if a bug has persisted multiple releases, or a bug hasn't been responded to, or a bug was previously marked as designed, or a system changed in a way you didn't like, etc. However adding anything other than the facts when reporting a bug just adds extra time to our scans of the forums and therefore slows both the time for us to get those bugs into the system and the time for us to debug as we have to parse the facts from the commentary.

    Please when reporting bugs and giving feedback simply state the current issue and then stop there. Adding in extra commentary, past issues, etc. is really not helpful. It won't make anything get fixed faster.

    Again we totally understand the frustration and for that we apologize. Just help us make things better by leaving it out of the bug reports.
     
    Last edited: Jun 30, 2018
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