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[Info needed] "Mute when not focused" sometiems does not work

Discussion in 'Release 45 Bug Forum' started by Net, Jul 31, 2017.

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  1. Net

    Net Avatar

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    7/31/2017 7:44 PM
    Title: "Mute when not focused" sometiems does not work
    Reproduction Rate: 10%
    Blocker? No
    Details: When I plug in or unplug USB headset (G933) the game sometimes starts to play sounds despite not being in focus.
    Steps to Reproduce: Plug in or unplug USB headset while not having SotA in focus.
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4) System RAM: 32712
    GPU: NVIDIA GeForce GTX 670 GPU RAM: 2017
    SotA.EarlyAccess.LIVE.Win.64.636.Date.07.28.17
    Area: Novia_R8_City_Westend
    Area Display Name: Westend
    Loc: (91.5, 17.9, -42.9)
    Debug: Tm92aWFfUjhfQ2l0eV9XZXN0ZW5kfHwoOTEuNTA0LCAxNy45MDYsIC00Mi44NjUpfCgwLCAtMC45NjQsIDAsIDAuMjY2KXwtMTQ4Ljk5MTV8MjMuNDU1NTR8MTUuNDE=
     
    Net, Jul 31, 2017
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  2. Net

    Net Avatar

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    Whoever moved this, are you sure it is not a bug?!

    What was meant by "this seems to be hardware issue"??? Do you have any details on how my hardware affects the game settings? I will be more than happy to write to Logitech or whover is responsible that their hardware is affecting SotA sound settings and that they should fix it, but first I would like to know what is broken with Logitech hardware/drivers (and how is it that it can affect Shroud sound settings)
     
    Last edited: Aug 31, 2017
    Net, Aug 30, 2017
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  3. Berek

    Berek Portalarian Emeritus Dev Emeritus

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    Sorry about that Net, we're not aware of it being moved, but easily moved back!
     
    Berek, Aug 31, 2017
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  4. Lexie

    Lexie Bear Queen Emeritus

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    @Net
    I'm not seeing anyone had moved your post in the past (except for today, when Berek moved it over here...) So weird.
    I'm not able to repro your issue. And I don't think I've seen any other reports like it. If it happens 10% of the time, can you think of anything that may be related when it does happen?
    Have you tried a non-USB headset, or a different USB port - what have you tried previously?
    Have you tried the latest software via the Logitech support site for G933?

    I'm just trying to get the ball rolling....
    We have to narrow this down in order and see where the problems might lie before I submit a bug report. If I submit it based on what we have now, well I'm afraid it wouldn't be of much help to you in the end.
     
    Lexie, Aug 31, 2017
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    Net likes this.
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