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Issues with Steam and the latest release

Discussion in 'Release 28 Bug Forum' started by Belladonna Rose, Mar 31, 2016.

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  1. Belladonna Rose

    Belladonna Rose Avatar

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    Since the release today I am not able to log into the game through Steam. I have uninstalled the game and reinstalled but the bootstrapper on Steam doesnt seem to be recognizing the game or something. Could anyone offer advice or what to do. If I cannot get this resolved then I wont be playing for a while.
    And I have tried to get support from Steam and cant seem to find where to do that either.
    Thanks from a frustrated lady who just wants to go kill skeletons
     
  2. DarkStarr

    DarkStarr Executive Producer Moderator SOTA Developer

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    Moving this to bug forums. Gentle reminder to report issues like this as bugs, not post them in general discussion areas.
     
  3. Belladonna Rose

    Belladonna Rose Avatar

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    Sorry wasnt sure where to post. Just frustrated. Cant seem to get any help anywhere..
     
  4. Dameron

    Dameron SotA QA / CS

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    Thank you for posting. I have entered a ticket in our issue tracker for the tech team to investigate the issue further.
    If you are able to gather any more details about what is going, please update the post. Thanks!
     
  5. BurningToad

    BurningToad SotA Dev

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    Hello. It looks like perhaps you were able to get into the game this morning? If not, let me know as many details as you can about the problem and I can try to help.
     
  6. GreyMouser Skye

    GreyMouser Skye Avatar

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    Could this be related to the 4 drops that I got this morning? Error was a Steam Network lost connection, or something like that. Sorry that I did not write it down exactly as there was some Hex in the name as well. @BurningToad
     
  7. BurningToad

    BurningToad SotA Dev

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    The drops this morning were not related to Steam, but were some general connectivity issues we were having (the error code was Altair9000.) That particular issue should be resolved now.
     
  8. GreyMouser Skye

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    Ok. No error this time but I was still dropped after 5 pm while in high vale (during a fight!). I logged back in quick and both me and the elves were static and invulnerable. The drop was bad, but the mitigation was very good. I approve of the 'halt' in action when I am dropped by the server. (Not that my approval matters, but hey, there it is).
    @BurningToad
     
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