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[Known] Still crashing when trying to "Quit" client

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Daxxe Diggler, Sep 24, 2017.

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  1. Daxxe Diggler

    Daxxe Diggler Avatar

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    This has been happening for a couple releases now on my home comp. It does it whether I'm playing online or offline and is not scene specific for the logout spot. I don't have a /devbug to post since it's a crash as I'm exiting the client, but here is the details of the Windows error message "Shour of the Avatar.exe has stopped working":
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Shroud of the Avatar.exe
    Application Version: 5.6.3.54493
    Application Timestamp: 59aed1bf
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7601.23349
    Fault Module Timestamp: 56bb876e
    Exception Code: c0000005
    Exception Offset: 000000000004d7f6
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: 5832
    Additional Information 2: 58328ec258fd022b1d5d59f7d1ec2dd7
    Additional Information 3: 90c2
    Additional Information 4: 90c2d0e5feb7892456550e703fe34a00

    Here are my comp specs:
    OS: Windows 7 Service Pack 1 (6.1.7601) 64bit
    CPU: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8) System RAM: 16333
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8069
     
    Daxxe Diggler, Sep 24, 2017
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  2. that_shawn_guy

    that_shawn_guy Bug Hunter

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    I see the same thing on OSX.

    For me, if it doesn't crash right away, the UI will close but the process is still hanging around as "unresponsive" and has to manually killed.
     
    that_shawn_guy, Sep 24, 2017
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  3. liz_the_wiz

    liz_the_wiz Avatar

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    It feels like 95% of the time I crash on quit assuming I get to quit. Once again qa is crashing way more than live does. I also noticed on void, who is pure melee very little crashes. LiL who is Mage and so almost pure casting especially aoe hitching and crashing are guaranteed.
     
    liz_the_wiz, Sep 25, 2017
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  4. Daxxe Diggler

    Daxxe Diggler Avatar

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    I wouldn't be surprised if spell effects is part of the issue.

    Then again, sometimes I will just log into the game and do some crafting when the only spells I cast in that session would be sprint/dash and playing my fleet flute to run around town faster... and I can still crash on exit.
     
    Daxxe Diggler, Sep 25, 2017
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  5. Lexie

    Lexie Bear Queen Emeritus

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    We're aware bug remains open. Thank you.
     
    Lexie, Sep 25, 2017
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  6. Chris

    Chris Tech Lord Moderator Ambassador SOTA Developer

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    Sadly, this is most likely not something we will be able to address. I'll be at Unite (The Unity Dev conference) and plan on talking to as many of their devs as possible about this and other engine issues.
     
    Chris, Sep 26, 2017
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