1. Here you will find official announcements and updates. These announcements are also linked in the Official SotA Discord server.
    We encourage comments from the community! To keep the announcements official, we ask that comment threads be created in the General forums for player input.

                                                 Thanks!

Report All Exploits Via Player Services Email

Discussion in 'Announcements' started by Berek, May 23, 2018.

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  1. Berek

    Berek Portalarian Emeritus Dev Emeritus

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    Avatars,

    If you come across a clear in-game exploit (or someone taking direct advantage of such an exploit), please email support@portalarium.com with a concise overview of what you are seeing. Please include date, time, and location coordinates by typing "/loc" in chat and pasting the result from your clipboard. Provide screenshots of the entire window if they will help clarify the issue.

    We will receive your email correspondence, so please do not reply back inquiring on the status of the exploit resolution, unless you have further information or we ask for details.

    Please do NOT post the exploit publicly or contact us in the forums via a PM. We cannot always respond to these fast enough, so we encourage you to submit a report to Player Services via the email above.

    Normal bugs and other issues can continue to be reported in the appropriate Release Feedback/Bug thread:

    https://www.shroudoftheavatar.com/forum/index.php?categories/release-feedback.553/

    Thanks for your lookout here!
     
    Last edited by a moderator: May 23, 2018
    Berek, May 23, 2018
    #1
    Feeyo, Elrond, Market and 21 others like this.
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