[Resolved] Game closes constantly

Played SOTA for years now, and we all know we can get a crash sometimes, but never seen this before. There is a new bug, where the game simply closes completely. It has closed on me and my son today, over 6 times. There is no crash, it just closes. In all cases, we were in Celestis, while testing it, with a non combat pets, with no pet, tamed pets, and summoned pets, all don't seem to affect it. And its not like its booting us for afk, as we are active. No combat was involved or experience gaining, just boot out, no error. I guess its happening about once an hour, so its worse than any bug that has kicked us out in the past.

 

I cant even say its a crash, just a instant disconnect while playing. Just got disconnected while in Celestis, while actively playing during the stream. Zero errors, just closes.

 

@Pan-Dimensional Being, no one else is reporting this. it's possible your install is corrupt. if you're playing through steam, please use the repair files function. if not, you may need to reinstall from scratch.

also, you're only allowed one forum account for posting. please make sure you're logged into your main account for forum posts.

 

Thank you Alley Oop, and sorry, that was just an alt I was playing at the time it started. There are no error reports, just game freezes for a moment, then closes. I did want to add a fix if anyone else is experiencing it, in the graphics settings, be sure to select Video tab, then select FASTEST, for quality level. All other settings can be used without affecting stability. This seems to have ended the crashes for us.

 

that is not a fix, that's just disabling whatever graphical effect is crashing you. the underlying problem remains. do you play through steam and did you try the repair option? have you reinstalled?

 

Correct, simply trying to trouble shoot, and of course that did not help, we just got lucky and didn't crash for a while after that. Not playing thru stream, and with others experiencing the constant booting as well, I have not noticed any evidence requiring a reinstall.. I had a friend mention, that it might be the return of the nvidia bug, but someone today kept getting booted and they dont use nvidia. Thank you for your help

 

my vendor is not even in that town all my vendors in Ardoris

note did buy the vendors off a player a few days ago but it sometimes shows up in Ardoris but not always

 

Cici contacted me to verify I got the same result. He mentioned the vendor had been in that town under the ownership of another player just days before.

Replicated the issue by porting to Brittany Alleys and loading the Town Vendor Listings. Then once loaded, clicking "Get Directions".

Also verified the vendor with those items is in Ardoris at location: (133.4, 59.3, -123.1)

 

more info this happen little over a yer ago https://www.shroudoftheavatar.com/forum/index.php?threads/fixed-vendor-town-list.172462/

 

whatever this is, it is not the same issue or the player reports would be failing and they are not.

 

@CICI, a basic test: do you still see this if you kill and restart your client?

 

I did try that and it was still showing the same result but now it seems to be showing in the right town.
will report if it acts up again

 

it's back to showing some of my vendors in Brittany Alleys when the location is @ Ardoris

 

11/21/2023 01:50
Title: Vendor Listing Window
Reproduction Rate: 100%
Blocker? No
Details: Upon entering BritAlley and loading the vendor listings... When trying to get directions to CICI's vendors, an Error Window comes up. All other randomly tested vendors work fine. Only CICI and CICI Alt have this issue.
Steps to Reproduce: Enter BritAlley. Load Vendor Listings in Zone. Wait for finish. Select CICI's vendor. Click [Get Directions]
User Specs:
OS: Windows 10 (10.0.0) 64bit
CPU: AMD Ryzen 5 2600X Six-Core Processor (12) System RAM: 32719
GPU: AMD Radeon RX 6750 XT GPU RAM: 12243
SotA.Win.64.1682.Date.11.15.23
Area: Novia_R3_City_Brittany_Alley
Area Display Name: Brittany Alleys
Loc: (-220.6, 42.9, 104.7)
Debug: Tm92aWFfUjNfQ2l0eV9Ccml0dGFueV9BbGxleXx8KC0yMjAuNjA3LCA0Mi44NjIsIDEwNC42NjMpfCgwLCAwLjcwNCwgMCwgMC43MSl8ODkuNTAwODJ8MTB8My42MjM1MDE=

 

I get the Same thing. CICI Alt shows 3 Island Backpack on the list.



But directions to the vendor fails.

 

Hello, first post here.

Reproducible - YES - continuous issue.

After the latest patch, I lost ALL sound in the game. I usually play offline but I have the same issue online.

I run Linux and have used the package manager to uninstall the game, then reinstalled it.
That did nothing so I used the 'uninstall all files' option via package manager, still no sound.

Just today I worked up the courage to uninstall the game, then manually delete any folders I could find related to SOTA,

• /.SotA.GameTMP
  
• /.config/Portalarium
  
• /usr/local/games/shroud-of-the-avatar-launcher

After reloading the game, my offline game data was gone so I logged into my online character to check - still no sound.
I've since, restored those folders with the original data and have recovered my offline game data but I have no idea where to go from here.

Other applications that use sound work fine so it seems to be just this game and only since the last patch.

I could find no other current threads discussing sound issues for Linux so I'm stuck waiting for the next patch hoping that fixes the issue.

Have any other users reported Linux sound issues since the patch?

--------------------

Operating System: Linux Mint 21.2
Kernel: Linux 5.15.0-89-generic
Architecture: x86-64
Hardware Vendor: Gigabyte Technology Co., Ltd.
MemTotal: 32729896 kB
GPU: NVIDIAGeForce GTX 1650

 

@Lord Raven of Minoc, i am a linux player and have heard no difference, and am in a postion to know there were no backend changes to the game sound system. this is not a linux problem, it is specific to your hardware or distro. are you using alsa, pulse, pipewire? did it switch or upgrade recently?

 

Thanks for the reply. I've been playing SOTA exclusively for a while now so to be thorough I went back and launched other games I have installed. Rise of the Tomb Raider(via Steam) has no sound. All other applications/games do have sound.

I routinely accept updates offered via Update Manager and since 11/16 there have been several including a kernel update and ubuntu-drivers. Not sure exactly how those might impact sound but it's certainly possible one of the updates did something. I guess with Rise of the Tomb Raider also losing sound I'll just have to wait till the next kernel update to see if that fixes the issue.

Oh well, I've been catching up on my gardening. Sound isn't really needed for watering and harvesting.

Just curious, which distro/version do you run? Do you run SOTA via Steam?

 

manjaro: i prefer a rolling release. and no, i don't use steam (or wine)

unity changed some years ago to require pulseaudio; until then i'd just been using alsa. i actually haven't checked to see if they've undone that... i'm using pipewire now, but it has a pulse shim.

side note: the game can use physx, but to do so on linux nvidia requires cuda. if you don't have that installed you may see big performance gains from installing it.