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RESOLVED Game don't start

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Theoden, Jun 30, 2018.

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  1. Theoden

    Theoden Avatar

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    Hi,

    Sorry if I post this in the wrong forum, but could not find a support thread...
    Just came back to SotA, downloaded the latest version but the game don't start. I launch it from Steam, get to the Play button, click it and gets the painted picture with music playing. Then nothing. All I can do is quit (so it has not hanged, just not responding to anything else!)
    I turned off Sophos Anti-virus (also updated it) but nothing helps.
    I'm using MacOS 10.13.4 (High Sierra)

    Please advice,
    Thomas
     
  2. craftymethod

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    Hey Thomas, you didnt see a menu?
     
  3. Rentier

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  4. Theoden

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    OK, thanks, I see this is now moved to the suggested forum.
    I launched from Steam, and Steam is allowed in the Mac Firewall. Also tried now to disable the Firewall, same results.
    Best,
    Thomas
     
  5. Theoden

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    No, nothing shows up. Just the music and the painting. All I can do is press cmd+Q then I get "Do you want to quit?" or something similar.
     
  6. DarkStarr

    DarkStarr Executive Producer Moderator SOTA Developer

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    @Theoden

    Sorry for the delayed response. Can you please post your system specs?

    Have you been able to run the game previously? Has anything changed about your system since the last time you successfully ran the game?

    There is a chance you might have a corrupted install and might need to reinstall.
     
  7. Theoden

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    Thanks, but I downloaded a patch during the weekend and then it worked fine.
    Yes I've run the game occasionally during the betas since 2014, it has started every time so I was a bit surprised when the released did not :) But now it is fine.
    Best,
    Thomas
     
    Jaesun and Rentier like this.
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