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[Responded] Minimap is not loaded in the game.

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Camui, Apr 8, 2018.

  1. Camui

    Camui Avatar

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    4/8/2018 10:33 PM
    Title: Minimap is not loaded in the game
    Reproduction Rate: 100%
    Blocker? Yes
    Details: I live in Russia, and I do not have a connection with the map site in the game. The world map opens through the browser, but it's not convenient to play.
    Steps to Reproduce: -[​IMG]
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i5-6600 CPU @ 3.30GHz (4) System RAM: 16300
    GPU: NVIDIA GeForce GTX 1060 6GB GPU RAM: 6061
    Area: Novia_R6_Hills04_01
    Area Display Name: Окраины Хайвэйла
    Loc: (47.4, 152.9, -372.0)
    Debug: Tm92aWFfUjZfSGlsbHMwNF8wMXx8KDQ3LjM5LCAxNTIuODY4LCAtMzcyLjAzMil8KDAsIC0wLjcwNywgMCwgMC43MDcpfDI3Ni45Mzg1fDE1LjMxMTA3fDQuNjEzODI2
  2. Rentier

    Rentier Avatar

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    Dragomir Mori
  3. i395

    i395 Avatar

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    4/11/2018 2:52 PM
    Reproduction Rate:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: AMD FX(tm)-8150 Eight-Core Processor (8) System RAM: 16329
    GPU: AMD Radeon HD 6900 Series GPU RAM: 2032
    Area: Novia_R1_Swamp02_Road
    Area Display Name: East Perennial Trail
    Loc: (-6.0, 18.8, 122.8)
    Debug: Tm92aWFfUjFfU3dhbXAwMl9Sb2FkfHwoLTYuMDQ2LCAxOC43NzgsIDEyMi43ODUpfCgwLCAwLjk4NiwgMCwgMC4xNjkpfDE2MC41NjQ4fDEwfDQuNzE4NzA1

    I also get the black box
    Found a few things that might point to the problem.
    There seems to be two map urls for web browser log in.
    1. https://www.shroudoftheavatar.com/map/?port_evt=login
    2. https://www.shroudoftheavatar.com/map/sotanavigator.php?port_evt=login
    Mine defaults to the first one.
    Also, inside the file called sota_log I found this statement:
    DllNotFoundException: ZFBrowser failed to load E:/SOTA/Shroud of the Avatar_Data/Plugins/ZFProxyWeb.dll: The specified module could not be found.
    Checking inside the indicated folder I found the files ZFGameBroweser and ZFProxyWeb
    I have already tried to add the ZFGameBroweser (the entire folder actually) to my AV (Windows Defender) exception list.
  4. Lexie

    Lexie Bear Queen

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    I also wonder if one of your anti-virus programs blocked the loading of the in-game map. There have been a few reports of it quarantining it as not all programs like having web-based programs running in the game. If that is the case, it will have to be unblocked.
    I would also try a clean re-install of the game and check your firewall permissions.
  5. Camui

    Camui Avatar

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    I deleted the antivirus and it did not help. The firewall also turned off, nothing helps (((