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[Responded] Sota locking up after windows 10 sleep

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Hemswal The Descended, May 11, 2018.

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  1. Hemswal The Descended

    Hemswal The Descended Avatar

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    This is a new bug for me and a few other guild mates as of this patch. After computer restart, the bug goes away.

    5/11/2018 11:00 AM
    Title: Sota locking up after windows 10 sleep
    Reproduction Rate: 100%
    Blocker? Yes, can't play until computer restart.
    Details: In task manager gpu and cpu both go to 100%. Have to force stop the application.
    Steps to Reproduce: Put windows 10 to sleep. Wake computer up, start sota, log in, load into scene or world map.
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: AMD FX(tm)-8320 Eight-Core Processor (8) System RAM: 16348
    GPU: NVIDIA GeForce GTX 1060 6GB GPU RAM: 6052
    SotA.Win.64.773.Date.05.01.18
    Area: POT_forest_metropolis_01b_template/Insulam de Nocte
    Area Display Name: Insulam de Nocte
    Loc: (85.8, 39.7, 225.7)
    Debug: UE9UX2ZvcmVzdF9tZXRyb3BvbGlzXzAxYl90ZW1wbGF0ZXxJbnN1bGFtIGRlIE5vY3RlfCg4NS44MzcsIDM5LjY1LCAyMjUuNjg5KXwoMCwgLTEsIDAsIC0wLjAyMyl8MTYzNzYuMTh8NDAuNTI0MzF8MTUuNjA5OTE=
     
    Hemswal The Descended, May 11, 2018
    #1
  2. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    @Applerust, there's a recent driver update for nvidia because the driver was unloading itself after long periods of non-use. can you make sure you and your guildmates are on 397.64?
     
    Alley Oop, May 11, 2018
    #2
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  3. Hemswal The Descended

    Hemswal The Descended Avatar

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    397.31 is what I'm on. I didn't get the latest driver because I saw Chris saying something about it being problematic. I'll have to ask guildies what they have.
     
    Hemswal The Descended, May 11, 2018
    #3
  4. Lexie

    Lexie Bear Queen Emeritus

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    You are good to update to the latest drivers now. They patched for that prior bad driver :)
     
    Lexie, May 11, 2018
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    Applerust and Rentier like this.
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