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[Responded] Water.Org Glowing Mug

Discussion in 'Items & Inventory' started by Cafi, Apr 27, 2018.

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  1. Cafi

    Cafi Avatar

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    I'm not sure if this is a bug or not. I just ordered the Water.Org Glowing Mug and when i try to claim it, it says I have nothing to claim.
     
    Cafi, Apr 27, 2018
    #1
  2. Cafi

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    still nothing. ill try tomorrow.
     
    Cafi, Apr 27, 2018
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  3. Cafi

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    Everyone has their glowing water mug cept me. I dont get why this is not working when i claim items at the bank.
     
    Cafi, Apr 27, 2018
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  4. Cafi

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    still no change. cant claim my mug.
     
    Cafi, Apr 30, 2018
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  5. Lexie

    Lexie Bear Queen Emeritus

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    @Cafi
    Could you please contact support@portalarium.com so this can be investigated further? Account specific issues have to be dealt with directly by our account support team.
    Thank you and I'm sorry for the problems.
     
    Lexie, May 1, 2018
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  6. Cafi

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    Thanks, Lexie ♥️
     
    Cafi, May 3, 2018
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