1. Here you will find official announcements, updates and Developer blogs. These announcement are also linked in the Official SotA Discord server.
    We encourage comments from the community! To keep the announcements official, we ask that comment threads be created in the General forums for player input.

                                                 Thanks!

Shroud of the Avatar Boxes Shipping Update August 20, 2018

Discussion in 'Announcements' started by DarkStarr, Aug 20, 2018.

Thread Status:
Not open for further replies.
  1. gtesser

    gtesser Avatar

    Messages:
    457
    Likes Received:
    907
    Trophy Points:
    55
    Thank you :)
     
  2. StarLord

    StarLord Avatar

    Messages:
    500
    Likes Received:
    818
    Trophy Points:
    75
    Gender:
    Male
    Thanks for the good news.
    @DarkStarr: how do you handle the different signed property deeds?
     
    Razimus likes this.
  3. Derium

    Derium Avatar

    Messages:
    517
    Likes Received:
    1,297
    Trophy Points:
    63
    No tracking is insane. The theft/missing packages rate of international is rather large. USPS tracking for international is literally automatic, even when using the first class option under a few pounds (These are not greater than 4 pounds, right?) And if you're using a shipping program (which if you're not, I'd wonder why you activated hardmode on yourself) then the international tracking is always there. And emailing the tracking is also automatic, you just upload the CSV with an email field and the shipping program takes care of that for you. It's actually more annoying to NOT email out tracking numbers when you generate the label.

    Plus with customs being a pain in the butt, the customer needs their tracking and other info in order to finish the claim. Is Port saying they are offering to do that legwork for them? If so, that seems more expensive.

    as Bowen said, as someone who also ships thousands of packages a month, strange choice. I wonder what their reasons were.

    "Due to costs and complexities with customs we chose to not have tracking with these shipments"

    The shippers don't pay customs costs, the customer does if there are any. However, the value of these are $0. Since this is a reward for donations and not actually purchased at the retail price, so with a $0 reward, it should carry $0 in customs cost. Unless Port is declaring the retail value on the customers, if so, ouch.

    And complexities I assume they mean the customs forms? Which again, you can have those automatically filled out with a shipping program.
     
  4. Rhiannon

    Rhiannon Bug Hunter

    Messages:
    823
    Likes Received:
    1,840
    Trophy Points:
    105
    Gender:
    Female
    Location:
    Bloomington, IN
    *has images of Avatars all over the world with vigils at their mailbox for the next couple of weeks*

    *bursts out laughing while she tries to drag her office chair out of the office, down the stairs and down the street to the mailbox bank and is stopped by her very worried husband*
     
  5. craftymethod

    craftymethod Avatar

    Messages:
    993
    Likes Received:
    1,791
    Trophy Points:
    93
    Like this post if you still haven't decided where to hang the map. lol
     
    Brazen Spirituality likes this.
  6. Arradin

    Arradin Avatar

    Messages:
    1,153
    Likes Received:
    2,171
    Trophy Points:
    125
    Gender:
    Male
    Location:
    Sweden
    Wait, @DarkStarr , you want me to pay $30 for international shipping but not get any tracking???? Im sure you can understand how silly that sounds?

    I also need to know what you will label these as in terms of value, because i am not going to pay import fees aswell.
     
  7. Oakenhammer

    Oakenhammer Avatar

    Messages:
    349
    Likes Received:
    978
    Trophy Points:
    55
    Gender:
    Male
    Location:
    Austin
    I am pretty certain that previously it was stated that the packages would be valued at the cost of the retail game (i.e. $45).
     
    StarLord and Arradin like this.
  8. Arradin

    Arradin Avatar

    Messages:
    1,153
    Likes Received:
    2,171
    Trophy Points:
    125
    Gender:
    Male
    Location:
    Sweden
    We are talking about more than the box thought, and it sounds like they do it in several shippings..
     
  9. Bowen Bloodgood

    Bowen Bloodgood Avatar

    Messages:
    13,223
    Likes Received:
    23,235
    Trophy Points:
    165
    Gender:
    Male
    Location:
    Caer Dracwych
    First class rates with USPS are for less than 16 ounces. Above that you're looking at priority mail and the rates go way up. But it all depends on what kind of deal the shipper gets as to what carrier they will use though I can tell you that USPS international is going to be the cheapest method for those international shipments. I can't image them using anything else. They'd have to be getting some amazing deals with someone.

    Then again, I only work for a small online store, we're not Amazon. The manufacturer/shipper in this case likely has much better deals on shipping than what I am accustomed to so I could be a bit off.
     
  10. Paladin Michael

    Paladin Michael Bug Hunter

    Messages:
    2,516
    Likes Received:
    4,102
    Trophy Points:
    153
    Gender:
    Male
    Location:
    Perennial Coast
    Wilhelm Busch

    I assume, if a package won't arrive, we will receive replacement :)

    Over the last years I got a lot packages from US and other lands. No tracking wasn't a problem.

    And interesting: the cases, packages were lost, (not US, most Sri Lanka) they always had a tracking number - but it helped nothing!
    A few just vanished at the customs ;)
    Most problems may occur with packages containing food (especially animal based) if there are restrictions from your homeland...
    Fortunately we don't receive a kind of that stuff - or was there also a obsidian bear steak as kickstarter item? ;)

    Really, I don't see a big problem because we have no tracking code.
    I only hope, that not dishonesty occurs ...

    Beside all this: Remember Bobby! NOW :)
     
    Leostemplar and Drake Aedus like this.
  11. Sir Frank

    Sir Frank Master of the Mint

    Messages:
    4,066
    Likes Received:
    10,905
    Trophy Points:
    165
    Gender:
    Male
    Location:
    Kansas City
    This is not correct. All items have some value, regardless of what the addressee pays for them, and that value must be declared for customs.

    Some countries allow gifts under a certain value, so that's the route Portalarium should take. Any company that deals with international shipping should know these things.
     
  12. High Baron O`Sullivan

    High Baron O`Sullivan Avatar

    Messages:
    3,503
    Likes Received:
    8,110
    Trophy Points:
    165
    Gender:
    Male
    Location:
    is everything.
    Disappointed in no tracking decision. I hope my package doesn't get stolen or misdelivered. The United States Postal Service is horrible in NC, about 30% of my mail never gets delivered or is sent to wrong addresses.
     
  13. Serafina

    Serafina Portalarian Emeritus

    Messages:
    1,302
    Likes Received:
    1,656
    Trophy Points:
    113
    Rentier and calkano (PAX) like this.
  14. Cordelayne

    Cordelayne Avatar

    Messages:
    3,204
    Likes Received:
    10,698
    Trophy Points:
    165
    Gender:
    Male
    Location:
    Washington, DC
    Lol, I think this is most places in the U.S. sadly. Try living in a major MSA. Speaking for our nation's Capital, the USPS is notoriously bad here. Not only are the packages always late, they sometimes falsify deliveries and without a tracking number you are SOL. Not to mention running the risk of some porch pirate stealing it! I would have begrudgingly paid more for shipping to ensure that my package had some form of tracking. It's the only way to get any kind of recourse should the worse happen!
     
    Last edited: Aug 21, 2018
    3devious and Arya Stoneheart like this.
  15. Duffrey Blake

    Duffrey Blake Avatar

    Messages:
    733
    Likes Received:
    1,577
    Trophy Points:
    105
    Gender:
    Male
    Location:
    Bravehaven
    Could the conclusion be that if we will not get the packages in an appropriate time after receiving the mail with shipping information we will have to claim a ticket for port to ship it again?
     
  16. Rhiannon

    Rhiannon Bug Hunter

    Messages:
    823
    Likes Received:
    1,840
    Trophy Points:
    105
    Gender:
    Female
    Location:
    Bloomington, IN
    Actually, I can't "like" your post as I have my map display all figured out. I had an original UO map that I received with the original box in 1998. I got the opportunity to meet Richard at the first Sotacon in Baltimore and he was kind enough to sign it for me. That one and the SotA one will be framed and hung together on my office wall. All other gaming items will be organized around them. I've been meaning to redecorate my office for years. I now have a very good reason to get it done!
     
    Verit and Vaentorian like this.
  17. Nhili Dragon

    Nhili Dragon Avatar

    Messages:
    172
    Likes Received:
    158
    Trophy Points:
    18
    Gender:
    Female
    Location:
    Colorado, USA
    I am looking for that time frame also. USPS does not have a good track record with me either.
     
    Cordelayne likes this.
  18. Derium

    Derium Avatar

    Messages:
    517
    Likes Received:
    1,297
    Trophy Points:
    63
    All items do have some value that needs to be declared, but you can also say it's a gift and or slap a stupid low value onto it. Again, since these items are not goods we purchased. Meaning they pay $0 in customs. Why did you say I was not correct, then literally say what I said just using different words?
     
  19. Derium

    Derium Avatar

    Messages:
    517
    Likes Received:
    1,297
    Trophy Points:
    63
    "For First-Class Package International Service, the maximum weight is 4 lbs." <- taken from USPS. And I plugged it into shipstation as well, it says it's fine until you go a tick over 4lbs. The 16 oz is for domestic. International shipping does get super weird though.
     
    Bowen Bloodgood likes this.
  20. Koldar

    Koldar Avatar

    Messages:
    1,956
    Likes Received:
    4,893
    Trophy Points:
    125
    Location:
    Novia
    Not on media rate. ;)
     
    evillego6 and Derium like this.
Thread Status:
Not open for further replies.