slow game load

Discussion in 'New Player Experience Feedback' started by Pipino42, Oct 31, 2018.

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  1. Pipino42

    Pipino42 Avatar

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    I just downloaded game everything came out fine except loading game takes long and it does not load at all
     
  2. craftymethod

    craftymethod Avatar

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    Which is it? it takes long or doesnt load at all?

    (welcome to the forums by the way)
     
  3. Elrond

    Elrond Avatar

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    More RAM and an SSD helps alot with load times.
     
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  4. majoria70

    majoria70 Avatar

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    Welcome @Pipino42 . Does your system meet the requirements of the game? If you list your system here perhaps others can help better.

    What are the System Requirements for Shroud of the Avatar?
    Windows
    Minimum:

    • OS: Windows 7 64 bit or newer
    • Processor: Quad Core 2.4 GHz or faster
    • Memory: 8 GB RAM
    • Graphics: DirectX 11 Compatible NVIDIA 960 / AMD 560
    • Network: Broadband Internet connection (Not required for Offline Mode)
    • Hard Drive: 22 GB available space
    Recommended:

    • Processor: Quad Core 2.8GHz or faster
    • Memory: 12 GB RAM
    • Graphics: DirectX11 Compatible AMD Radeon R9 / NVIDIA GeForce GTX 1070
    • Hard Drive: SSD
    Mac OS X
    Minimum:

    • OS: 10.8.5 (Mountain Lion) or newer
    • Processor: Quad Core 2.4 GHz or faster
    • Memory: 8 GB RAM
    • Graphics: DirectX 11 Compatible NVIDIA 960 / AMD 560
    • Network: Broadband Internet connection (Not required for Offline Mode)
    • Hard Drive: 22 GB available space
    Recommended:

    • Processor: 2.4 GHz Intel Core 2 Duo (Dual-Core)
    • Memory: 12 GB RAM
    • Graphics: DirectX 11 Compatible NVIDIA GTX 1070 / ATI Radeon HD 5870
    • Hard Drive: SSD
    SteamOS + Linux
    Minimum:

    • OS: Ubuntu 10.10 or newer officially but most linux flavors supported
    • Processor: Quad Core 2.4 GHz or faster
    • Memory: 8 GB RAM
    • Graphics: DirectX 11 Compatible NVIDIA 960 / AMD 560
    • Network: Broadband Internet connection (Not required for Offline Mode)
    • Hard Drive: 22 GB available space
    Recommended:

    • Processor: Quad Core Processor 2.8GHz or faster
    • Memory: 12 GB RAM
    • Graphics: DirectX 11 Compatible NVIDIA GTX 1070 / ATI Radeon HD 5870
    • Hard Drive: SSD
    Besides the system specification to run the game, the following firewall ports must be open for the Launcher and Game Client to run properly.

    Launcher:

    • TCP 5074
    • UDP 3544
    • UDP 6881
    Game Service:

    • UDP 5054
    • UDP 5055
    • UDP 5056
    • UDP 5057
    • UDP 5058
    • UDP 5059
     
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  5. Jason_M

    Jason_M Avatar

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    Hello @Pipino42 ! Welcome to the world of Shroud of the Avatar!

    Loading times are the result of 3 forces working together:

    1) Your CPU movea data from your hard drive to your ram. Potential issues: If the CPU is slow, then your loading times become much longer.

    2) Your RAM holds the newly processed data. Potential issue: If your RAM is insufficient to hold the scene and everything in it, the processed data will be held by your hard drive, which ks many times slower than RAM. No amount of money can make a hard drive or SSD anywhere close to being as fast as RAM.

    3) You must download some data about the scene from the server before entering the game. Potential issue: A slow or haulting internet connection can cause the loading time to slow down at the last few percent, especially the "equipping avatars" section. If your loading screen stops and fails here, it's most likely a connection problem.

    To review the issues: loading speed is determined by how fast your CPU can pull the data from your HDD/SSD and put it onto your RAM. If yout RAM is insufficient, some of that data will go back onto your HDD which is slooooow.

    If your internet connection is very slow or inconsistent, the final part of the loading can alow way down or even fail.

    I hope this information can help you identify the weakness in your system. If you like, you might share your system specifications for more specific suggestions. :)
     
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