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Still crashing with shadows enabled.

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Kaffien, Apr 27, 2018.

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  1. Kaffien

    Kaffien Avatar

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    Location:
    Blue Rose Isle, Crafters Town, Black Rock Cove
    After some more troubleshooting, determined that the machine would crash
    with shadows enabled even idling. When it crashes the PC doesn't turn off it
    resets. I'm not sure but due to the lack of event logs it would appear that it
    does a 'proper' restart?

    This issue has been happening since patch 52 i believe it was when I first reported it.

    This happens pretty much every single time i enable shadows minimal or maximum.
    It even does it on the over-world map. It seems to happen alot faster, within 2 minutes
    when in a town near items like the fire elemental statue. Removing the statue does not
    stop the resets, it just delays them.

    It does not seem to happen at all if you leave shadows disabled.


    This is the /bug info directly after a restart.

    4/27/2018 8:55 AM
    Reproduction Rate: 100%
    Blocker? yes
    Details: Machine resets after playing for a matter of minutes while using shadow distance
    greater than none.

    Steps to Reproduce: Login, wait. Not sure if it has to do with the town, or building etc.

    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: AMD Ryzen Threadripper 1950X 16-Core Processor (32) System RAM: 32662
    GPU: NVIDIA GeForce GTX 1070 Ti GPU RAM: 8080
    SotA.Win.64.764.Date.04.26.18
    Area: POT_tropicalisland_metropolis_01_template/Blue Rose Isle
    Area Display Name: Blue Rose Isle
    Loc: (-43.9, 71.1, -169.6)
    Debug: UE9UX3Ryb3BpY2FsaXNsYW5kX21ldHJvcG9saXNfMDFfdGVtcGxhdGV8Qmx1ZSBSb3NlIElzbGV8KC00My45MDEsIDcxLjEyMiwgLTE2OS42KXwoMCwgLTAuNTkyLCAwLCAwLjgwNil8MjI1LjIxNjh8MjguNTQ1NjR8My4wMTk0MDE=
     
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