For myself, get a QA Dept. The game is launched, your players should not be your entire QA Dept. (Kudos on starting on this already. Number 2, All devs must test their work in the player client NOT the GM client at a minimal. They should also be encouraged to play the game as well. This will greatly cut down on Jira's and probably save money on QA in the long run. When there are collosal screw ups the devs should be finding it by following suggestion number 2. These fundamentals should work in QA. Players should be testing minor bugs and annoying intermittent ones you can't nail down. Number 3, quit putting new things into the live client that haven't been tested in QA. This is a recipe for disaster. It is a huge no no and does not inspire faith, in fact it really does the opposite. Number 4, please focus on base systems instead of new things. Repair your foundation before adding another floor to the building as it were. Finally do not ban people to bringing up legit issues that you may or may not have failed to address. Thanks for all your hard work, keep it up.